Qlik Sense 2.0.2 Export Failed, Internal Engine Error

[Anonymous]

Qlik Sense Desktop. Clean install of 2.0.2 Mac Parallels v10 Windows 7 x64. Sense Installs and Runs fine. New feature export to pdf works. Export Data returns error: Export Failed, Internal Engine Error.  I have uninstalled, cleaned all folders for Qlik Sense. .Net 4.5.2 updated, re-installed from the c:\   same error. Tried with 2.0.1 same error. Any suggestions would be great. BTW v1.x ran fine.

Log:

Sequence#	Timestamp	Level	Hostname	Logger	Thread	Id	ServiceUser	Message	Exception	StackTrace	Id2
1	20150725T200715.188-0400	INFO	JAMESHARDER85AD	System.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.Starter	1	fb865a8d-3752-4e85-bda8-f8a02fbaea84	JAMESHARDER85AD\jamesharder	The service is starting			fb865a8d-3752-4e85-bda8-f8a02fbaea84
2	20150725T200715.915-0400	INFO	JAMESHARDER85AD	System.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.RestServerBase	1	d8b5887a-9dad-481b-972b-e2ae2500f308	JAMESHARDER85AD\jamesharder	Engine server listening on http://localhost:9902/			d8b5887a-9dad-481b-972b-e2ae2500f308
3	20150725T200715.925-0400	INFO	JAMESHARDER85AD	System.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.Starter	1	06251b49-02e2-43b7-8843-670be4f35b53	JAMESHARDER85AD\jamesharder	The service is ready at localhost:9902			06251b49-02e2-43b7-8843-670be4f35b53
1	20150725T200748.474-0400	ERROR	JAMESHARDER85AD	System.SensePrinting2.0.50500.0409.10.Qlik.Printing.Rendering.CefSharp.Program	9	d5355312-c867-4144-943d-d0dce50e93a2	JAMESHARDER85AD\jamesharder	Failed to write to an IPC Port: The pipe is being closed.↵↓	Failed to write to an IPC Port: The pipe is being closed.↵↓	↵↓Server stack trace: ↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcPort.Write(Byte[] data, Int32 offset, Int32 size)↵↓   at System.Runtime.Remoting.Channels.ChunkedMemoryStream.WriteTo(Stream stream)↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcClientHandler.SendRequest(IMessage msg, ITransportHeaders headers, Stream contentStream)↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)↵↓   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)↵↓↵↓Exception rethrown at [0]: ↵↓   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)↵↓   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)↵↓   at Qlik.Printing.Rendering.CefSharp.Communication.IServer.Ping(Int32 pid)↵↓   at Qlik.Printing.Rendering.CefSharp.Communication.Client.<.ctor>b__1(Object state)	d5355312-c867-4144-943d-d0dce50e93a2

[#2]

Hi Jim,

I have a similar environment, albeit with Fusion 7 rather than Parallels and the export works okay in 2.0.2.

I do have Excel installed in the image so not sure if that is a prerequisite to make it work.

It may also be a permissions issue as the export tries to create a file in your %userdata%\documents\qlik\sense\exports folder.

Hope this helps.

Rod

[Anonymous]

Hi Rod,

Thanks. Yes Excel is installed in the image. The permissions look OK, Admin, System and i all have full permissions. I'll poke at it some more tonight and try to figure out what I did wrong. Appreciate your response.

[Anonymous]

Hi Rod,

Interestingly one of the Qlik directories was corrupt and there was bad permissions set in the host disk. Fixed all of that and still get the error.

[#5]

Hi Jim,

If it were me I would try an uninstall / reinstall rather than the upgrade.  Before you do this I would also recommend backing up at least the app, extension and content (custom images) directories under your my documents\qlik\sense\ folder then deleting these directories for a clean installation.

It may also be worth re-confirming that .Net is installed correctly by performing a repair.

I hope this helps.

Rod

[Anonymous]

OK, Thanks. I'll give it a shot.

[Anonymous]

I surrender. Still not working - I'll open a case.

[#8]

I am experience the same problem with Qlik Sense Destop 2.0.2.

[Anonymous]

Hi Karl,

I have to confess that I just gave up, when I demonstrate Qlik Sense to a customer or prospect I just talk about the capability and move on without showing the functionality, maybe it will work in the next release.  I tried everything I could think off short of throwing out this computer and getting a new one.