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sundaresan
Contributor II
Contributor II

Qlik Sense Printing service failed to start

Hi Experts,

Whenever I am trying to install multi node installation of Qlik Sense(Rim node installation - Proxy and Engine Service alone), the installation is not getting succeeded. QMC and hub is not getting opened, and also root certificate was not created. In the installation end its shows Printing Service failed to start. Attached logs,

I have reinstalled twice but no luck, and also in the Custom mode Full installation went successful without any issues, Hub and qmc everything is fine.

Many thanks in advance to helping me out.

Capture.JPG

1 Solution

Accepted Solutions
undergrinder
Specialist II
Specialist II

Hi Ramkumar,

Same in here, but the solution is just a simple ignore.

A few minutes later the service is going to be starting automaitacally. (QS 2.2.4)

G.

View solution in original post

10 Replies
Anonymous
Not applicable

I am seeing this exact same issue. Brand new rim installation

Not applicable

I am seeing same issue, please let me know if you find solution.

Not applicable

Hi Ramkumar, let me know if you found any solution for this problem. I am facing exact same issue.

simon_minifie
Partner - Creator III
Partner - Creator III

Hi All,

Am having the same issue. Was a solution found?

Thanks,

Simon

Anonymous
Not applicable

Hi All,

Was this resolved ? We're getting the same error.

Many thanks in advance.

Best,

Hardik

Anonymous
Not applicable

Hi Team,

I was getting the same error when I was trying to install RIM node with proxy services. I tried the below fix and it worked.

What I was able to find was that there were two problems, which were preventing Qlik Sense Printing Service to start :

     1. There wasn't host.cfg (host file) being created.

     2. There wasn't certificates being created.

I uninstalled Qliksense Server completely and re-installed complete setup as a Central Node and make sure all services are running after successful installation. This created both host.cfg and certificates. The full path of host file is C:\ProgramData\Qlik\Sense\Host.cfg . Usually, this contains host name encrypted in Base 64 Encoding. You can check the content and see the decryption on Base64 Decode and Encode - Online‌. You can export certificates created by Qliksense after installation from mmc -> add remove snap-in -> certificates (both current user and local computer) -> locate certificate with your hostname-CA -> Right Click -> All task -> Export. 

Take a copy of host.cfg created at the above mentioned path

Uninstall Qliksense, make sure not to check Remove Client Certificates Option (this won't delete the certificates which are already created).

Re-install RIM node with Proxy Service. Move the host file (previously copied) to the same location (C:\ProgramData\Qlik\Sense\Host.cfg).

Restart all Qlik Sense Services.

Worked for me, Hope this works for you too !

Best,

Hardik

Anonymous
Not applicable

Hi All,

The latest version didn't give me any of these errors. Hope that helps.

Best,

Hardik

simon_minifie
Partner - Creator III
Partner - Creator III

Hi All,

The printing service will not start until the certificates have been received from the central repository.

So, it is really safe to ignore this until you have attached the rim node to the central node and certificates have been passed over.

Once they have, restart the service and it should start happily.

Thanks,

Simon

undergrinder
Specialist II
Specialist II

Hi Ramkumar,

Same in here, but the solution is just a simple ignore.

A few minutes later the service is going to be starting automaitacally. (QS 2.2.4)

G.