Unable to add user to Cals

[pavandbs]

Hi Experts,

We have purchased 5 named cal's. I have successfully configured  my active directory server and I can see the users in active directory.  After adding the user in System --> Licenses --> QlikView Server --> Assigned cals I can see the user and with out any start date time stamp (Refer the below image). Again I was trying to add the same user under users --> user Management --> Cal's I am able to add the user but after clicking the some other tabs and come back to  the path users --> user Management --> Cal's user is not appearing any more in Cal's. No luck when I try to access the access point. Please advice

Note: localadmin is the admin ID where I can use it successfully

[Anonymous]

Sure Nikhil... and if you get to know please share the same...

Thanks

[nikhilgarg]

Sure Manoj...

[#4]

Hi Pavan

Did you added that user in the active directory.

[pavandbs]

Hi Nikhil,

If you are in your company network u can access the network with a link LDAP://domain.company.com and userid: domianname/user. Hope it helps.

Thank you,

Pavan

[pavandbs]

Hi Sivaram,

I have added but we are facing some environment issues. I will keep you posted.

Thanks,

Pavan Ch