Freeze task

[korsikov]

is the second time I've noticed that the "freeze" tasks with status "Starting" . If you try to cancel them now, they freeze in the "Aborting" and so it hang until completely restart both servers site Qlik Sens. Restart services not help.

[markhavi]

Which version do you use right now? I'm running Qlik Sense Server 2.0.

[korsikov]

all servers upgrade to 2.0.1

[korsikov]

i'm faced with same problem again. Create task in support portal 00557964

mto, Can you help such as a speedy solution of this issue.

[korsikov]

now I had in %Program data%/Qlik/log/script/appid.log

2015-07-27 21:54:12 0594   Let ttlRows		= num(NoOfRows('LogContent')+1,'#,##0')
2015-07-27 21:54:12 0595   let hst			= lower(ComputerName())
2015-07-27 21:54:12 0596   let ahora			= now()
2015-07-27 21:54:12 0597   Let msg			= 'Reloaded at 2015-07-27 21:54:12 on qsprozorro for 00:00:50 with 110,697 log entries.'

2015-07-27 21:54:12 0599 ENDSUB

2015-07-27 21:54:12 0600

2015-07-27 21:54:12      Execution finished.

but "Status" stuck in "Started"

[Michael_Tarallo]

Hi Alex, unfortunately there isn't anything I can do other than send a quick email to them. Let me know how it goes.

Mike T

Qlik

[korsikov]

Thank you for your cooperation. I appreciate it. I will try to understand itself, but expect help Support. This is not a test server, because of this more seriously.

[korsikov]

i'm faced with this problem again. All task in server freeze with message "Started". and all pointed to a server can't save app after reload

[korsikov]

yesterday i'm set engine logging level to tracing to "error"

and then reload freeze.

now i'm change back logging level to "debug"  and all task finished correct

What was it?

[Tyler_Waterfall]

When I face this issue, I typically restart the Qlik services and see if that cures it.

If it doesn't and the tasks are still stuck in "Started" or "error" or "Reset" and cannot be started again, then I have re-created the tasks.

I believe a bugfix went in related to tasks status issues like you are describing. But I'd have to check what release version.