Not able to log into the QlikCloud

[robin_ernste]

Hey everyone,

I've installed QlikSense and I'm trying to:

- Open a QlikSense app shared by a colleague in the cloud

- Share my own app in the cloud.

In both cases when I want to either go to the cloud or share something to it, I'm only getting the following screen:

(see attached)

Note: when I enter the login screen, I automatically am logged in through single sign on. But apparently without result?

Does anyone know what's the case in this situation?

Kind regards

Robin

[brunobertels]

Hi Robin

Try to reach Qlik Cloud through Qlik Sense :

clic on the cloud item

Since a couple of days qlik cloud use the same loggin than Qlik site single sign on

Your collegue must have adding you and sending you an invitation to his own cloud to see his app

hope it's help

Bruno

[robin_ernste]

Hi Bruno,

Thank you for taking the time to look into this.

Actually, this is exactly how I enter the cloud...with the result as shown in the attached picture.

Just an empty screen.

Do you have another idea what could cause this?

Kind regards,

Robin

[brunobertels]

I tested it on my own and got the same issue ( same screen shot) so may be a tempory maintenance or issue accesing qlik Cloud.

Try to connect later

Bruno

[robin_ernste]

Ah! That would clarify a lot.

I'll test it again later and will update the result here as well.

Thanks for the help so far Bruno and have a great Christmas

[maw · Accepted solution]

Hi Robin,

Can you try to go to Qlik.com and logout from there, then login again into QlikCloud.com, it should solve the problem.

If the problem persists then clear the cookies in the browser and try to share again.

Regards

[robin_ernste]

Hi Azeem,

Thanks so much!

This solved the issue. Good to know.

Kind regards and have a great Christmas and a healthy 2016!

[Anonymous]

Cheers dude, worked for me too!

[stevedark]

I've been having some issues with this also.  I've found an Incognito window in Chrome solves the issue.  Obviously as the cookies are not taken across.

Hope that helps people.

Steve