Error occurred during export

[jasonwills]

Hi All,

any pointers on where I can start with this one,

I have Qlik Sense Desktop installed (version 2.1.1)

All visualisation are as required, however, when I try to export the sheet as a PDF from the menu - I get an error that just says "An error occurred during export. Please try again." (Image below)

I can find no pointers at to what could cause this, and there is no difference in just 'trying again'.

Anyone had this before?

Regards

Jason

[reddy-s]

Hi Jason,

It may also be a permissions issue as the export tries to create a file in your %userdata%\documents\qlik\sense\exports folder.

Check the permissions once.

Thanks,

Sangram.

[Levi_Turner]

Rough estimate of how many objects that you're trying to export? If I remember correctly there's a ~50 object limit.

[jasonwills]

Hi Sangram,

that particular folder did not exist, so have created it and set permissions on it, however, still the same message.

Regards

Jason

[jasonwills]

Hi Levi,

was only trying to export that particular sheet, which only has 3 charts on it - however, the whole app would have more than 50 - do you think that would effect it?

Regards

Jason

[Levi_Turner]

Possibly, but I wouldn't target that first. Key things to check:

1. Log in C:\ProgramData\Qlik\Sense\Log\SensePrinting2.1.50500.0409.10\Trace. The bolded part may vary. Inspect for errors
2. I would expect a file to be generated in %LOCALAPPDATA%\Temp\QSExport\

[jasonwills]

Hi Levi,

sorry for the delay,

I have tried again today, and still same erro - there is nothing in the log (just 4 entries around service starting etc, but no errors), and also no files created in the %localappdata% location you mention also, for this time stamp.

Regards

Jason

[#8]

Hi Jason,

Did you find a solution to your exporting to PDF issue?

[jasonwills]

Hi - sorry, no, never got a resolution to that, but since I posted this question I upgraded to 2.2.3 - and now it all exports.

Regards

Jason

[saniyashaikh]

Hi,

I am Working on Latest version of qlik sense desktop version but yet its the same issue.. Can anyone suggest what could be the issue i have checked the logs as well as the permission thing but yet i am not able to export the sheet to pdf..

Regards,

saniya