NPrinting Server fails to load schedules

[#1]

Hello,

We've recently installed NPrinting Server, and are facing an issue while trying to load scheduled tasks va nsq file:

Error message in log is : System Error.  Code: 5. Access is denied

The account that is running NPrinting services has administrative priviledges and read/write access to the directory where nsq files are stored.

Thanks in advance for your help!

Olga

[Stephen_Jasionowski]

Olga -

Does the account also have read/write access to the folders with the QVWs and the templates? It will need to have access to those folders in addition the the NSQ folder.

[dgreenberg]

Is the service account a member of the QlikView Administrator group and does the service account have permission to access the QVW as dictated by section access?

[#4]

Hi Stephen, Dan,

Thanks for the quick reply.

The account is a member of QlikView administrator group, but not server administrator. None of the documents have section access. 

I have given it access to all directories containing QlikView documents/reports/logs, but it does not seem to work.

Windows journal shows an error "while trying to access ole32.dll." I wonder whether is it worth is to give the account full administrator privilages.

Thanks,

Olga