NPrinting service won't start!

[mikecrengland]

I stopped the service to add another nsq and now the service won't restart... Help!

[Anonymous]

Have you tried removing the nsq and then starting it ?

[mikecrengland]

Still no luck

[Anonymous]

Any useful info in the NPrinting log files or the Windows Event Viewer ?

[mikecrengland]

Faulting application name: NPrintingSvcConfig.exe, version: 16.3.0.0, time stamp: 0x562e19f0

Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f

Exception code: 0xc0000005

Fault offset: 0x0001e651

Faulting process id: 0x1fb8

Faulting application start time: 0x01d162a166a2ab85

Faulting application path: C:\Program Files (x86)\NPrinting\Server\NPrintingSvcConfig.exe

Faulting module path: C:\Windows\syswow64\ole32.dll

Report Id: 0e68cd99-ce95-11e5-809a-0050568619da

[Anonymous]

And anything in the NPrinting log ?

[mikecrengland]

the only error is:

Error

Error while sending a message (Message size exceeds fixed maximum message size )

i removed that NSQ but still no luck

[mikecrengland]

also, in the server manager, the service says 'Stopping'

[Anonymous · Accepted solution]

Could well be one for Qlik Support.

[zeeshanadeel]

Did you try to uninstall and install the service again?