Dear All,
We have following requirement in our 11.2 SR12 Qlikview environment.
We have a Qlikview dashboard for Helpdesk. In one of the straight table we are tracking the Target SLA date for tickets. we wanted to send email alert to responsible IT user 2 days before Target SLA Date reaches.
We have users email adress available in our Qlikview dashboard. How dynamically we can send email to users with their ticket details only(each user 1 email with the ticket details about to miss SLA) to them by email? Also how we can pick these emails to receipents list dynamically.
please share your thoughts.
Best regards,
Chinna
