topic Problem with not getting Partner account in Featured Members

Problem with not getting Partner account

Ann_Bergstrom — Tue, 14 Dec 2021 12:53:04 GMT

My company is a partner company. I joined the company in October but still I cant log in on a partner account.

I have a trial account but it is wrong my first name and surname is switched.

Can you please help me get the partner account I need so I can work?

I have attached a picture showing the issue.

Regards

Ann

ann.bergstrom@visma.com

Re: Problem with not getting Partner account

MohammedImran — Wed, 15 Dec 2021 14:52:32 GMT

Hi @Ann_Bergstrom

It seems your profile is not linked to your Business account hence, you are unable to access the Partner Portal.

Could you please create a Customer Support case from HERE

Please provide all the details such as email address, correct account name or your colleague email address who is already having an access to Partner Portal.

Thank you!

Regards,

Mohammed