topic Re: Reload License Monitor Failed in Visualization and Usability

Reload License Monitor Failed

Lass — Fri, 12 Aug 2022 16:02:05 GMT

This task has failed to load for a while and I have confirmed that the Username and Password on the connections is correct... please see the logs attached ... any help fixing this would be appreciated.

Re: Reload License Monitor Failed

Digvijay_Singh — Fri, 12 Aug 2022 18:01:45 GMT

Looks like you missed attaching log file.

Re: Reload License Monitor Failed

Lass — Fri, 12 Aug 2022 18:06:11 GMT

Thanks for asking .. please find attached the logs

Re: Reload License Monitor Failed

Digvijay_Singh — Fri, 12 Aug 2022 18:19:58 GMT

Are you sure you attached the right log, doesn't look like license monitor script log as per the post heading?

Re: Reload License Monitor Failed

Lass — Sat, 13 Aug 2022 00:03:39 GMT

I am sorry you are absolutely right ,,,, please find the correct log file

Re: Reload License Monitor Failed

Digvijay_Singh — Sat, 13 Aug 2022 00:55:12 GMT

This error is mentioned in this article as well, is the user having rootadmin role whoever is running the script?

https://community.qlik.com/t5/Knowledge/License-Monitor-Task-fails-with-message-Error-HTTP-protocol/ta-p/1712376

Re: Reload License Monitor Failed

Lass — Mon, 15 Aug 2022 02:35:39 GMT

Thanks so much you are truly an MVP, I was able to fix this with the instructions on the link.

Re: Reload License Monitor Failed

p_verkooijen — Mon, 22 Apr 2024 13:28:37 GMT

Adding root admin role for the Qlik service user is not necessary. This user normally does not need any additional Qlik roles.

Just add the rule mentioned in the post below, so that the Service user may read the License_* resource.

https://community.qlik.com/t5/Official-Support-Articles/License-Monitor-Task-fails-with-message-Error-HTTP-protocol/tac-p/2442929/highlight/true#M13790