topic Re: Qlik Sense 3.1 add data wizard stuck in Visualization and Usability

Qlik Sense 3.1 add data wizard stuck

marcohadiyanto — Tue, 27 Sep 2016 06:19:33 GMT

Hi All,

I want to ask, is Qlik Sense 3.1 need internet connection to open add data menu?

Here's my screenshot when i'm not connected to internet.

After connect to internet then data source pop up.

Is that happened only to me?

Qlik Sense Forums‌ mto‌

Regards,

Marco

Re: Qlik Sense 3.1 add data wizard stuck

Michael_Tarallo — Wed, 28 Sep 2016 12:48:53 GMT

Hey Marco - I will attempt to reproduce and let you know what I find.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Re: Qlik Sense 3.1 add data wizard stuck

marcohadiyanto — Wed, 28 Sep 2016 13:00:15 GMT

Hi Michael,

Thanks for your reply.

I will wait news from you.

Thanks

Marco

Re: Qlik Sense 3.1 add data wizard stuck

Michael_Tarallo — Wed, 28 Sep 2016 13:47:44 GMT

Hello Marco,

Yes - I just tested this, there does need to be a live connection to the internet, as it attempts to go to our hosted data service Qlik DataMarket. I enabled a sniffer and I was able to see that a connection is being made to: https://datamarket-api.qlik.com/api/v5/inventory.json - this returns JSON (data) back to the product to process additional information for Qlik DataMarket connectivity.

You may need to also have your organization add this location as an approved / trusted site in case it may be blocked by some sort of firewall / security etc.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Re: Qlik Sense 3.1 add data wizard stuck

marcohadiyanto — Thu, 29 Sep 2016 07:57:18 GMT

Hi Michael

Thanks for your info.

Next question :

How i can access data manager if i don't have internet connection ?

Thanks

Marco

Re: Qlik Sense 3.1 add data wizard stuck

Michael_Tarallo — Thu, 29 Sep 2016 12:40:24 GMT

That is a good question. I will find out for you.

Re: Qlik Sense 3.1 add data wizard stuck

Ian_Crosland — Thu, 29 Sep 2016 13:33:44 GMT

Hi Marco

This has been recognised as a bug in R&D and fixed to be released in a future SR. For now you can try deleting the DataMarket connector from "C:\Program Files\Common Files\Qlik\Custom Data " which should stop the external calls

thanks

Ian

Re: Qlik Sense 3.1 add data wizard stuck

Anonymous — Thu, 29 Sep 2016 15:26:57 GMT

I was looking for this location and it was not there.

On my machine (Windows 10) I found it here:

C:\Users\<USERNAME>\AppData\Local\Programs\Common Files\Qlik\Custom Data

Rename or delete the QvDataMarket directory that you find here.

Re: Qlik Sense 3.1 add data wizard stuck

marcohadiyanto — Fri, 30 Sep 2016 07:06:24 GMT

Hi Ian,

Thanks for your info!

Regards,

Re: Qlik Sense 3.1 add data wizard stuck

Wed, 08 Feb 2017 06:27:02 GMT

hi Marco,

Have your issue been fixed up?

I have the same one now with 3.1 SR4 version, but still not able to add data after tried deleting QvDataMarket directory.

Thanks for any advice!

Re: Qlik Sense 3.1 add data wizard stuck

marcohadiyanto — Wed, 15 Feb 2017 14:45:31 GMT

Hi Jack,

It fixed after i delete qvdatamarket, try to upgrade 3.1.5

Regards,

Re: Qlik Sense 3.1 add data wizard stuck

Anonymous — Fri, 19 Jan 2018 19:55:49 GMT

Qlik Sense 3.1 add data wizard stuck

Hello,

I restarted proxy service and it worked fine for me. But not sure how it helped. Please let me know if anyone found the root cause and a possible solution for this issue. We are 3.1.5 version.

Thanks,

Nithesh