topic using "API Key" connection, i got SSL Certificate problem to get local issuer certificate accessing External API End Point in Qlik Automate

using "API Key" connection, i got SSL Certificate problem to get local issuer certificate accessing External API End Point

indralimena — Fri, 07 Jul 2023 22:59:03 GMT

Hi,

i'm using QAA to access External Application (via its API, secured end point with https). This is a simple GET http request which i don't have any issue doing it from POSTMAN, or other App installed in my local laptop/PC, but since QAA is fully Qlik cloud hosted, i don't know how to check or add certificate to resolve this SSL Certificate issue.

below is full error message i got.

if anyone had similar experience before and have a trick to resolve this, please kindly share.

Thanks,

Indra

Re: using "API Key" connection, i got SSL Certificate problem to get local issuer certificate accessing External API End Point

jprdonnelly — Wed, 12 Jul 2023 20:58:54 GMT

@indralimena - Qlik App Automation works over the public network (Internet) and relies on being able to validate certificates via known, trusted CAs. Qlik Cloud tenants do not currently have the ability to manually add private CAs as "Trusted".

If your Private API endpoint is made available on the Public network and needs to interoperate with another service, it should be using a certificate that can be publicly validated (best practice).

This is a common change encountered when Enterprises are moving from an infra you control and need to maintain within your own Corporate domain, to a Public cloud-native service you consume instead.