topic Re: Call URL - cURL error 60 in Qlik Automate

Call URL - cURL error 60

LorisLombardo87 — Wed, 26 Jun 2024 15:57:45 GMT

Hi everyone,

i'm trying to make a URL call with automations.

the URL i want to reach is under https with valid certificate. when i reach it with browser or postman no error is raised.

but unfortunately when i try to call it from Qlik automations I get this error

for completeness, i'm adding the certificate report from chrome

Thanks,
Loris

Re: Call URL - cURL error 60

Shai_E — Fri, 28 Jun 2024 13:34:37 GMT

Hi @LorisLombardo87

There is not enough information in this post to start checking this out.
For example:

1. What is this URL that you are calling?

2. What block are you using

3. What authentication does this api use

4. how are you configuring the block to make this request and authenticate

Maybe this post is more suited to be created as a support case with the automation workspace, run json (for the failed run), automation id, run id

Best Regards

Re: Call URL - cURL error 60

LorisLombardo87 — Mon, 01 Jul 2024 08:43:40 GMT

Hi Shai,

please see my replies here:

2. What block are you using: call url

3. What authentication does this api use: no authentication

4. how are you configuring the block to make this request and authenticate: method post, some parameters, and the rest are all default.

i think though the problem doesn't lie in the authentication or how the connection is made up, that's because the error comes in at a lower level.

i think it happens in the curl client behind the call url block, it doesn't like the certificate the server is sending back. but as you can see in my previous post there the certificate looks correct.

can you confirm why the Call URL block is sending back that cURL error 60, and what part of the certificate it doesn't like?

Thanks,
Loris

Re: Call URL - cURL error 60

Shai_E — Mon, 01 Jul 2024 12:02:01 GMT

Hi @LorisLombardo87

You will need to open a case for this to support with all the details i previously mentioned.

Best Regards

Re: Call URL - cURL error 60

Shai_E — Mon, 08 Jul 2024 09:29:39 GMT

Hi @LorisLombardo87

As described in the case the issue was with the SSL certificate chain not being complete thus rendering the certificate to be untrusted.

The certificate must be trusted in order for the "Call URL" block to work, or should i say to make requests to the endpoint.

Best Regards