topic Re: Mail Connector: Automations in Qlik Automate

Mail Connector: Automations

FranciscoQ — Thu, 24 Feb 2022 00:11:09 GMT

Hi, I am having problems with the Send Mail block:

I created the connection like this:

It was intended to send reports created by an automation to specific email addresses.

It was working perfect until today, the automation failed, and the error I am getting is this one:

It´s strange beacuse until today it was working perfect and I didn't change anything...

Re: Mail Connector: Automations

PietMichielRappelet — Thu, 24 Feb 2022 07:06:43 GMT

Hi Francisco

it seems like your connection was lost. Did you try to re-connect (delete and connect again).

We are releasing by end of the week improved error messaging on the SMTP connector that will help you debug this issue further. If the issue persists or returns, please contact support for deeper investigation.

Re: Mail Connector: Automations

Frank_S — Wed, 02 Mar 2022 21:29:20 GMT

Hi @Francisco

When using Gmail I also had the same issue.

You can try to change to port 465 as per https://support.google.com/mail/answer/7126229?hl=en#zippy=%2Cstep-change-smtp-other-settings-in-your-email-client
also 'enable less secure apps' via https://myaccount.google.com/intro/security. Steps: https://support.google.com/a/answer/6260879?hl=en

Kind regards...

Re: Mail Connector: Automations

ALEX1977ALEX — Mon, 16 May 2022 16:05:57 GMT

Hello Francisco

Did you resolve this issue?

I'm facing with the problem (yahoo/gmail)

Alex