topic Re: Connector error: data loading error (DirectAccess-4008) in Data Movement & Streaming

Connector error: data loading error (DirectAccess-4008)

arnbank — Wed, 19 Mar 2025 23:04:08 GMT

Hey everyone,

I wanted to bring an issue to your attention that we have been experiencing lately. We are encountering frequent errors when attempting to extract data using the data gateway.

Error Details: Connector error: data loading error (DirectAccess-4008)

It seems that these errors occur when we migrate from our On-premise extract application to the cloud. The application contains numerous SQL queries and connectors. Interestingly, when we execute each part separately, everything appears to be working fine. However, when these components are combined into one application, it tends to crash almost every other time it runs.

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Fri, 16 Jun 2023 15:07:47 GMT

Hello @arnbank,

We have seen, potentially, similar instances that we are delivering a remediation on next Qlik Data Gateway 1.4.1 that might come soon.

I would highly recommend waiting for such version and if the issue still exists after you deploy the newest version, we can resume here as needed.

As a reminder, is good precise to stay within the latest Qlik Data Gateway once such is released.

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Fri, 23 Jun 2023 08:56:24 GMT

Hello @arnbank,

Qlik Data Gateway Direct Access 1.4.1 is already available, kindly upgrade and let us know how it goes!

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

arnbank — Mon, 26 Jun 2023 09:04:41 GMT

I have recently updated the gateway. I am happy to inform you that everything seems to be running smoothly and the system is currently stable.

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Mon, 03 Jul 2023 13:50:38 GMT

Awesome!

Thanks for sharing.

Re: Connector error: data loading error (DirectAccess-4008)

Vikas_Chauhan — Mon, 25 Sep 2023 13:45:35 GMT

Hi ,

Getting below error while reloading app . Please help , I am using QDG 1.5.2 .

(Connector error: The stream session expired for the load data request (DirectAccess-1012))

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Tue, 26 Sep 2023 12:28:07 GMT

Hello @Vikas_Chauhan,

As the error signature is different I do strongly recommend opening a new post instead of posting on this old closed one.

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

SivenM2020 — Mon, 23 Oct 2023 08:52:56 GMT

Hi,

Did do you find a solution to this issue?

We are running the same QDG version 1.5.2, and getting the same error.

Kind Regards,

Siven

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Thu, 26 Oct 2023 05:14:04 GMT

Hello @SivenM2020,

Please upgrade to 1.5.3 that has several improvement and our strong recommendation is to stay within the latest version.

If the issue still persists after moving to 1.5.3 please open a new post here at the Qlik Community.

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

SivenM2020 — Mon, 30 Oct 2023 07:45:52 GMT

Hi Albert,

We upgrade our customer to QDG 1.5.3 last week, they are still getting the same error. (DirectAccess 1012)

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Tue, 07 Nov 2023 10:59:14 GMT

Thanks @SivenM2020.

This seems a different error that the one discussed here, I would strongly suggest to open a new post and feel free to tag me there.

Also, please provide more details on the scenario of the error, is always the same app, is kind of random and so on. The more information you can provide the better.

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

SivenM2020 — Tue, 07 Nov 2023 11:17:48 GMT

Thanks Albert,

A support case has been opened 00121664

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Wed, 08 Nov 2023 10:39:42 GMT

Alright, so you have not opened a new post here on our Community.

Feel free to do so next time as I did suggested 🙂

Cheers,

Albert

Re: Connector error: data loading error (DirectAccess-4008)

fmarvnnt — Mon, 22 Jul 2024 07:00:52 GMT

We upgraded a customer QDG-DA from 1.5.3 with DirectAccess-4008 error to 1.6.7 version, but tomorrow morning we have had:

What does it mean DirectAccess-4008? Maybe is not a Qlik data Gateway related issue?

Thank You in Advance,

FMa

Re: Connector error: data loading error (DirectAccess-4008)

Albert_Candelario — Fri, 02 Aug 2024 12:09:51 GMT

Thanks for posting.

At first glance, we would suggest to ensure process isolation is enabled and as well if the timeout parameters on your config file might need to be adjusted, usually these errors might be link to a disconnection during the reload.

To mitigate any possible issue, kindly remind about implementing a retry mechanism in case of failure.

Cheers,

Albert