topic Error when trying to access script in Data Movement & Streaming

Error when trying to access script

JoshR — Wed, 19 Mar 2025 21:58:43 GMT

I'm getting an error in our Qlik SaaS tenant where I cannot access scripts. I have all the rights/permissions required to access the script, and other users can open the same script.

Has anyone else experienced this and found a cause and solution?

Error code: RangeError: Incorrect locale information provided

Re: Error when trying to access script

Jack_Guo — Wed, 15 May 2024 01:46:48 GMT

Hi @JoshR

please check this article, it may or may not help on your issue.

https://community.qlik.com/t5/Official-Support-Articles/Change-location-or-locale-for-Qlik-Sense-Enterprise-Apps/ta-p/1714053

it the scripts works on the other user, then it may be something that on your computer. The above article is about Qlik Sense server version but you can refers to the part of Windows configuration.

I hope this helps.

Re: Error when trying to access script

JoshR — Tue, 04 Jun 2024 18:23:58 GMT

Thanks for the link. Unfortunately, I've worked through this and am still getting the same error 😞

Re: Error when trying to access script

Jack_Guo — Tue, 04 Jun 2024 23:46:21 GMT

Hi @JoshR can I confirm you can't open script editor even it's a new created app by yourself? Does the error happen on the specific app?

Re: Error when trying to access script

JoshR — Sun, 30 Jun 2024 02:12:11 GMT

Hi Jack,

It is only some scripts that I get this error on. I can access a duplicate of the script that I've created in the same space.

Cheers,

Josh