Failed to Install Qlik Data Gateway

Alberto-SDH — Wed, 19 Mar 2025 21:46:28 GMT

Hello community!

I'm tring to install Qlik Data Gateway 1.7 on a Windows Server 2022 Standard edition, 32 Gb RAM, 8 Vcore, 40 Gb Free space disc.

I installed and checked that .NET 4.8, .NET 6.0.x Runtime (x64) and ASP.NET Core Runtime 6.0.x (x64) were on the server before installing the QDG.

I made the installation with local Administrator user and with "run as administrator".

For installation I followed:https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Gateways/direct-access-gateway-setting-up.htm

Every time he installation ended, I receive the error:

I tried to:

1) restart the server;

2) reinstall .NET 4.8, .NET 6.0.x Runtime (x64) and ASP.NET Core Runtime 6.0.x (x64) and restart the server;

3) Stop antivirus agent and install QDG again.

But I received the same error all the times.

At the end of the installation log file I read:

MSI (s) (78:9C) [11:16:20:164]: Windows Installer installed the product. Product Name: Qlik Data Gateway - Direct Access. Product Version: 1.7.0. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

MSI (s) (78:9C) [11:16:20:338]: Deferring clean up of packages/files, if any exist
MSI (s) (78:9C) [11:16:20:340]: MainEngineThread is returning 1603
MSI (s) (78:68) [11:16:20:347]: RESTART MANAGER: Session closed.
MSI (s) (78:68) [11:16:20:347]: No System Restore sequence number for this installation.
=== Logging stopped: 11/02/2025 11:16:20 ===
MSI (s) (78:68) [11:16:20:354]: User policy value 'DisableRollback' is 0
MSI (s) (78:68) [11:16:20:354]: Machine policy value 'DisableRollback' is 0
MSI (s) (78:68) [11:16:20:354]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (78:68) [11:16:20:354]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (78:68) [11:16:20:355]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (78:68) [11:16:20:356]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (78:68) [11:16:20:357]: Destroying RemoteAPI object.
MSI (s) (78:E8) [11:16:20:357]: Custom Action Manager thread ending.
MSI (c) (D8:DC) [11:16:20:360]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:DC) [11:16:20:361]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/02/2025 11:16:20 ===

Any suggestion will be apreciated.

Thanks!

Re: Failed to Install Qlik Data Gateway

Alberto-SDH — Thu, 13 Feb 2025 09:56:25 GMT

I finally solved upgrading .NET 8.0.11 to 8.0.13.

The installation completed correclty.

topic Failed to Install Qlik Data Gateway in Data Movement & Streaming

Failed to Install Qlik Data Gateway

Re: Failed to Install Qlik Data Gateway