topic Re: Session Collaboration Availability on Server in Water Cooler

Session Collaboration Availability on Server

Anonymous — Thu, 17 May 2012 09:01:35 GMT

Hi All

I have successfully tested the session collaboration capability within QV11 - but when I go back into the document settings in the management console the day after the session collaboration is now un-selected... Is this a QV issue or a server settings issue?

Any ideas?

Cheers

Matthew

Session Collaboration Availability on Server

vgutkovsky — Thu, 17 May 2012 16:25:27 GMT

Matthew, are all services running on the same box or do you have them split out across multiple boxes?

Vlad

Session Collaboration Availability on Server

Anonymous — Fri, 18 May 2012 08:05:14 GMT

Hi Vlad

If you mean servers its just one designated server for Qlikview....

Session Collaboration Availability on Server

vgutkovsky — Fri, 18 May 2012 16:46:55 GMT

Hmmm...well my first guess would have been that you had >1 QVPR so it kept getting corrupted. But that's not the case if you have all services running on 1 box. I'm not sure why the setting keeps getting reset--it may be a genuine bug in QMS, or it may be your antivirus or file protection or something.

I've run into "disappearing" setting myself. To fix this, at least temporarily until you can find out what's going on, going back to QMC >> System >> QlikView Servers >> Document and make sure "Allow Session Collaboration" is checked. Then, immediately browse to the folder C:\ProgramData\QlikTech\QlikViewServer, right-click the file "Settings.ini" and select Properties. Set the "Read Only" checkbox and press OK. This will prevent any service from overwriting the QVS settings, so the collaboration setting should stick.

Regards,

Vlad

Session Collaboration Availability on Server

Anonymous — Mon, 21 May 2012 10:16:30 GMT

Thanks for that Vlad - I'll give it a try!

Re: Session Collaboration Availability on Server

Fri, 19 Jul 2013 04:01:17 GMT

Hi Matthew,

Any luck on this? I have the same issue here. The "Session Collaboration" checkbox gets unchecked by itself. This happens about 2 hours after I had checked it. Any idea?

Regards,

Gavin

Re: Session Collaboration Availability on Server

Anonymous — Fri, 19 Jul 2013 08:25:44 GMT

Hi Gavin

To be honest I can't remember - We were having a few teething problems at

the time. I've just checked now and the session collaboration box is still

ticked. I got distracted with another issue then when I went back to it ,

it had just corrected itself !

Sorry I can't be anymore helpful

Matthew Loveridge

Business Intelligence & Data Administrator

Interface

Shelf Mills

Halifax

West Yorkshire HX3 7PA

United Kingdom

Tel: 01274 698355 Mobile: 07736658355

From:

gavinchia <qcwebmaster@qlik.com>

To:

Matthew Loveridge <matthew.loveridge@interface.com>

Date:

19/07/2013 05:03

Subject:

- Re: Session Collaboration Availability on

Server

QlikCommunity

Re: Session Collaboration Availability on Server

created by gavinchia in Community Information - View the full discussion

Hi Matthew,

Any luck on this? I have the same issue here. The "Session

Collaboration" checkbox gets unchecked by itself. This happens about 2

hours after I had checked it. Any idea?

Regards,

Gavin

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Re: Session Collaboration Availability on Server

Fri, 19 Jul 2013 08:31:39 GMT

Are you restarting you QVS service during that time?

Re: Session Collaboration Availability on Server

Mon, 22 Jul 2013 01:19:28 GMT

No, we never did any restarting of service.

Re: Session Collaboration Availability on Server

Wed, 24 Jul 2013 01:25:10 GMT

Anyone has any clue?

Re: Session Collaboration Availability on Server

Wed, 24 Jul 2013 09:29:06 GMT

We finally found the solution. As we are using Publisher, the Session Collaboration checkbox needs to be checked at the Source Documents so the setting will carry over to the User Document after reload and published.

Regards,
Gavin