topic Re: correct the highlighter error and try again - community error in Water Cooler

correct the highlighter error and try again - community error

Lech_Miszkiewicz — Thu, 10 Jun 2021 22:54:26 GMT

Error from the screenshot drives me crazy. All content was written using controlls available in message editor. Then you when you want to publish message it screams: "correct the highlighted errors and try again", but there is no highlighter error... There is message at the bottom " Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

I am sattisified so When I click to post it again it shows the same error again... and again... and then since I tried couple of times it thinks I am posting the same message few times and blocks me from posting it at all

"Correct the highlighted errors and try again.Post flooding detected (user tried to post more than 2 messages within 5 seconds)"

It happens so often that it puts me off from community as I am spending time to write something, but then I am unable to post it...

I dont get why would I get the first error since I wrote everything without any copy/pase, I just logged on to new session on community etc...

Could you please comment on that?

Thanks Lech!

Re: correct the highlighter error and try again - community error

PadmaPriya — Tue, 22 Jun 2021 18:13:33 GMT

Hello @Lech_Miszkiewicz

It is because of special characters and also for example ...... When multiple dots(.), Asterisk(*), or special symbols added it considers as malicious or it could be a browser setting detecting as such error.

Thanks,

Padma Priya

Re: correct the highlighter error and try again - community error

Lech_Miszkiewicz — Tue, 22 Jun 2021 23:20:50 GMT

Hi @PadmaPriya

1. I is not browser settings (unles you meant all browsers) as I tried to publish this post from my Chrome, Safari and Iphone Safari browser - the same issue

2. What are the special characters? The only characters other than leters which I am using are ""&()/.,:- and as you can see I can still use them and reply to you... ohhh and as you can see ... (3 dots) seem to work also ok, so I guess it is not that!

3. And just to prove my point I am adding here table in next row as "bullet list"

test test1
test2 test3

In other words I have used everything what you say may cause issue in this post and as you can see it is not that, so what is it?

Re: correct the highlighter error and try again - community error

Lech_Miszkiewicz — Tue, 22 Jun 2021 23:42:39 GMT

Hi @PadmaPriya

Just forgot to mention - I will keep in mind your suggestions and if I find a particular scenario I will definitelly post here.

cheers

Re: correct the highlighter error and try again - community error

Sue_Macaluso — Wed, 23 Jun 2021 17:36:53 GMT

@Lech_Miszkiewicz Hey Lech, I am going to share this thread with our vendor. I will get back to you ASAP.

Re: correct the highlighter error and try again - community error

Lech_Miszkiewicz — Wed, 23 Jun 2021 23:03:27 GMT

Thanks @Sue_Macaluso

If vendor comes back to you with request to provide more info, maybe try to get details what kind of information I will need to gather and as soon as it happens to me again I will get all done.

I guess vendor may request some .har files to be collected or similar...

thanks

Lech

test	test1
test2	test3