https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547556#M15058 <P>Hi,</P> <P>&nbsp;</P> <P>The account I created doesn't have a paid Qlik learning subscription; however, I didn't believe this was necessary, since I can access other free modules.</P> Thu, 23 Apr 2026 10:37:30 GMT gjones 2026-04-23T10:37:30Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547549#M15056 <P><SPAN>Hi everyone,</SPAN></P> <P><SPAN>I’m trying to access the Qlik learning module titled <STRONG>“Considerations when loading data from Excel.”</STRONG> It’s marked as <EM>free</EM> on the learning portal, but whenever I try to open it, I get the following error message:</SPAN></P> <BLOCKQUOTE> <P><SPAN><EM>“This activity cannot be accessed from your account.”</EM></SPAN></P> </BLOCKQUOTE> <P><SPAN>My understanding was that anything labelled as free (rather than subscription‑based) should be available with a basic free Qlik account. This seems to be the case for other modules—I can access <STRONG>“Introduction to the Data Model Viewer”</STRONG> and <STRONG>“Loading Data from a Database”</STRONG> without any issues.</SPAN></P> <P><SPAN>Has anyone else run into this problem, or know why this particular module might be restricted despite being listed as free?</SPAN></P> <P><SPAN>Thanks in advance for any guidance.</SPAN></P> Thu, 23 Apr 2026 10:02:05 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547549#M15056 gjones 2026-04-23T10:02:05Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547551#M15057 <P>Hello&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/367364">@gjones</a>&nbsp;</P><P>I can open it without issue using the following link:&nbsp;<A href="https://learning.qlik.com/student/path/1888400-considerations-when-loading-data-from-excel?collection_id=2368140&amp;curriculum_activity_id=3618638&amp;sid=eb45eddf-e2e4-4dc2-824e-8f3e42372c0e&amp;sid_i=0" target="_blank">Considerations when Loading Data from Excel : Qlik.</A></P><P>It seems to be account-related.&nbsp;</P><P>Can you confirm you are authenticated with the account enrolled to your qlik license/subscription?</P><P>Regards,</P> Thu, 23 Apr 2026 10:15:42 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547551#M15057 Eduardo_Monteiro 2026-04-23T10:15:42Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547556#M15058 <P>Hi,</P> <P>&nbsp;</P> <P>The account I created doesn't have a paid Qlik learning subscription; however, I didn't believe this was necessary, since I can access other free modules.</P> Thu, 23 Apr 2026 10:37:30 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547556#M15058 gjones 2026-04-23T10:37:30Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547563#M15059 <P>Looks like for this one, you need a license/subscription tied to your account.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="aaa.png" style="width: 200px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/187946i814F19E30F91C18B/image-size/small?v=v2&amp;px=200" role="button" title="aaa.png" alt="aaa.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="bbb.png" style="width: 200px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/187945i02AD8F3616403CF7/image-size/small?v=v2&amp;px=200" role="button" title="bbb.png" alt="bbb.png" /></span></P> Thu, 23 Apr 2026 11:28:48 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547563#M15059 Eduardo_Monteiro 2026-04-23T11:28:48Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547564#M15060 <P>odd that its just for this one even though it is free.</P> Thu, 23 Apr 2026 11:31:26 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547564#M15060 gjones 2026-04-23T11:31:26Z https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547655#M15061 <P>Hi&nbsp;gjones,</P><P>Good catch, this activity should not require a subscription.<BR />This should be resolved now.<BR />Thanks a lot for reporting this.<BR />Ben</P> Fri, 24 Apr 2026 06:58:18 GMT https://community.qlik.com/t5/Water-Cooler/Qlik-Learning-Catalogue-unable-to-access-a-free-module/m-p/2547655#M15061 Ben-Carette 2026-04-24T06:58:18Z