topic Re: community site / error message when saving post in Water Cooler

community site / error message when saving post

MarcoWedel — Tue, 02 Dec 2014 20:34:01 GMT

Hi,

anybody else experiencing this error message when saving posts lately?

thanks

regards

Marco

Re: community site / error message when saving post

its_anandrjs — Tue, 02 Dec 2014 20:40:23 GMT

Hi Marco,

Yes i am also experience the same while posting many times it will occurs, may be there is some error is running.

Hope some one can help about this.

Regards,

Anand

Re: community site / error message when saving post

dcohen13 — Tue, 02 Dec 2014 20:47:12 GMT

YES! very very annoying...had to switch broswers just to add this comment

Re: community site / error message when saving post

MarcoWedel — Tue, 02 Dec 2014 21:09:30 GMT

I'm currently using chrome. Which browser did you find to work better?

thanks

regards

Marco

Re: community site / error message when saving post

Tue, 02 Dec 2014 21:11:06 GMT

very unfortunately, internet exploder

Re: community site / error message when saving post

ashfaq_haseeb — Tue, 02 Dec 2014 21:35:07 GMT

Hi,

Even I face the same.

Sara Leslie Please look into this.

I think this is now policy applied on community. You have to wait for a minute to post your second reply.

I think this is a cause or attempt by our community administrators to stop Spammers.

But at the same time we are losing our interest.

When ever I get time I sit on community may be for 15 minutes. In this time I would like to reply to max post I can.

But this change is stopping me to do so. As it allows to post only 1 post per minute.

Please fix this issue at the earliest.

Regards

ASHFAQ

Re: community site / error message when saving post

JonnyPoole — Tue, 02 Dec 2014 22:10:52 GMT

Same issue. Close/open browser. sometimes need to clear cache. eventually something works but very annoying. Chrome also. i actually had the same issue posting this note...

Re: community site / error message when saving post

Peter_Cammaert — Tue, 02 Dec 2014 22:13:45 GMT

The same with me. Chrome fails after the second post, and no matter what you try (logging out/logging in, changing thread, closing chrome) the error doesn't go away. Just like David, I switched back to IE (11) but oh horror, that one is sloooooooooooooooooowwwww...

Re: community site / error message when saving post

Peter_Cammaert — Tue, 02 Dec 2014 22:42:46 GMT

The annoying thing with IE is that Ctrl-V (after a Ctrl-C) tends to lock up the in-page editor. Gone is your input that Qlik Community refused for no reason. Chrome had no such annoying behavior.

Should we switch to Safari? Opera?

Re: community site / error message when saving post

MarcoWedel — Tue, 02 Dec 2014 23:45:44 GMT

Hi,

does someone have experience with firefox?

regards

Marco

Re: community site / error message when saving post

MarcoWedel — Tue, 02 Dec 2014 23:51:02 GMT

test post using firefox

Re: community site / error message when saving post

MarcoWedel — Tue, 02 Dec 2014 23:57:30 GMT

same issue with firefox.

Logging out and in again on another tab solves the issue for just the next post, like in chrome.

Very annoying ...

regards

Marco

Re: community site / error message when saving post

Anonymous — Wed, 03 Dec 2014 19:50:46 GMT

We are looking into this situation, we have opened a ticket. Thank you for bringing this to our attention. Very sorry about the inconvenience- very annoying! None of the browsers should be causing this problem. Even though Chrome, FireFox and Safari are best with the environment- this shouldn't be an IE issue. I may need to contact people individually for details and will follow up on this thread once this is resolved.

Re: community site / error message when saving post

MarcoWedel — Wed, 03 Dec 2014 23:18:42 GMT

Seems to work better today.

Anything changed?

regards

Marco

Re: community site / error message when saving post

MarcoWedel — Wed, 03 Dec 2014 23:23:49 GMT

just got the error again

Re: community site / error message when saving post

Anonymous — Thu, 04 Dec 2014 05:45:59 GMT

Hello Peter,

The platform for QlikCommunity is optimized for Chrome, Firefox and Safari. MS products actually throw some extra code which can sometimes cause a slow down with the text editor. I know its on their roadmap and is hopefully addressed with the next version of the platform. I usually 'cleanse content' via a text editor tool to strip out extra MS code when using anything from Excel or Word. With that said its not the best user experience.

The time out error is being investigated. Can you tell me exactly what forum you were posting to and what the document type/size you were attempting to attach was?

All extra details help us expedite the issue resolution.

Best Regards, Sara

Re: Re: community site / error message when saving post

Peter_Cammaert — Thu, 04 Dec 2014 10:04:21 GMT

Hi Sara,

my experiences have nothing to do with attachments or MS-Office documents. I only used the in-page default editor (not even the advanced editor) to discover that after the initial succesful post, Qlik Community refuses to accept any further posts in the same or any other dicussion in any forum. The message is identical to the screenshot that Marco posted.

I was using Chrome until then. After being fed up, I switched to IE11, but that one is very slow in loading pages, updating Javascript items (like the list of messages in a forum, or the number of new Inbox items at the top), saving posts etc. Marco is right about problems not being limited to Chrome, because a while after posting my last response, I discovered that IE has the same issue. The lazy nature of IE probably gave me enough of a delay to not immediately experience the same red banner.

Back to the second problem: when switching from Chrome to IE, I initially tried to copy-paste my post from the Chrome editor to IE, or from notepad to IE. But each time I press Ctrl-V in the basic in-page editor, the editor locks up, not reacting to any keypress anymore. Nothing to be done about that, I cannot paste the content of the clipboard. In the screenshot below, the I-beam is placed in the top left corner of the editor pane and no text can be entered after I pressed Ctrl-V. This is still the case right now.

Even worse, as I am typing this reply, I cleared the multiple saved copies of earlier posts by pressing the corresponding buttons. I now get a continuous sequence of red banners notifying me that content could not be saved. Switching to the advanced editor kept the text and did away with the banners. I'm curious as to whether I will be able to save my reply immediately...

Peter.

Re: community site / error message when saving post

Mon, 08 Dec 2014 18:20:45 GMT

How are you all doing lately? In addition to Sara's questions above, are you still experiencing the "Content could not be saved" errors?

Thanks,

Carlos

Re: community site / error message when saving post

Anonymous — Mon, 08 Dec 2014 18:34:42 GMT

Happening to me as well. and it is right pain in the ...........

I usually use Chrome.

Re: community site / error message when saving post

ashfaq_haseeb — Tue, 09 Dec 2014 05:50:44 GMT

HI Carlos

Happened with me as well.

Even today while replying to this post I encounter the same issue.

Regards

ASHFAQ