topic Posts awaiting moderation in Water Cooler

Posts awaiting moderation

rwunderlich — Wed, 06 Jun 2012 15:33:37 GMT

I responded to two posts last night and received the message "waiting to be approved by a moderator". Is that triggered by some type of automatic filter based on content? Can you have a setting where indentified legitimate users are never moderated?

Thanks,

Rob

Posts awaiting moderation

Wed, 06 Jun 2012 15:39:32 GMT

Rob, I got an email notification about your post telling me that it was awaiting moderation but when I clicked on the link in the forum email, it says the item does not exist or has been deleted. Also, I don't see the long post you referred to in my thread.

Posts awaiting moderation

rwunderlich — Wed, 06 Jun 2012 15:49:28 GMT

I'll wait and see if the moderator can dig my post up somewhere or if it's gone.

-Rob

Posts awaiting moderation

Miguel_Angel_Baeyens — Wed, 06 Jun 2012 16:46:46 GMT

Hi Rob,

There are some rules (and glitches) that may cause a post to be on the moderation queue. I saw one yours regarding QVPR folders, but it seems it has been approved. I'm not sure about the rules or the glitches, though...

Regards.

Miguel

Posts awaiting moderation

swuehl — Wed, 06 Jun 2012 17:36:59 GMT

Rob,

I've encountered this issue some times in the past, too.

Sara took a note on what is causing a system generated moderation request for discussions here:

http://community.qlik.com/message/134947

I assume your use of 'payroll' has caused your post to need approval (I remember vaguely a lot of spam postings here with excessive use of this word)...

Regards,

Stefan

Posts awaiting moderation

Anonymous — Wed, 06 Jun 2012 17:48:35 GMT

Thanks for your post Rob,

We do have 2 things going on here:

1) Additional terms added to spam filter as indicated by Swehl above such as 'free, payroll, juicy couture' etc. due to the spammers earlier this year.

2) Glitch or 'Bug' which drives some documents, discussions to moderation.

We are working on a platform version upgrade which will help address the bug, but the spam filter terms will remain constant.

In terms of allowing members who are top contributors exception to the moderation process- the system doesn't work that way. LOL I even see some of my own stuff go into moderation and then have to approve it- such as QlikViews and Ideas. The settings are set by content type and community area not user.

Hope this helps and will keep you posted on any updates. I really appreciate your feedback on all aspects of QlikCommunity.

Have a great day!

Posts awaiting moderation

rwunderlich — Wed, 06 Jun 2012 18:32:37 GMT

I sometimes forget that QlikCommunity has tens of thousands of users. It must be quite a chore to keep this thing runing as well as it is. My hat's off to the Community Managers. And I'll try to watch my language

-Rob

Posts awaiting moderation

Miguel_Angel_Baeyens — Wed, 06 Jun 2012 18:38:18 GMT

Rob,

Very thoughtful words indeed, and appreciated, but I have to disagree with you: what language do you have to watch?

Kindest regards,

Miguel

Posts awaiting moderation

rwunderlich — Wed, 06 Jun 2012 18:50:31 GMT

Miguel,

I was joking about Stefan's comment that my use of the word "payroll" may have triggered the spam filter.

-Rob

Posts awaiting moderation

Miguel_Angel_Baeyens — Wed, 06 Jun 2012 19:19:16 GMT

Oh My!

In Spain, when you have to explain a joke it's usually because the other guy (me in this case) is rather dumb... and that makes the audience laugh twice (the joke and the dumbness).

Sorry for that!

Miguel