Nprinting chache error

vondervoort — Thu, 10 Jan 2019 09:37:16 GMT

When I make a connection with an app then generates the cache status an ERROR. How can we solve this?

Re: Nprinting chache error

Sebastian_Linser — Thu, 10 Jan 2019 15:07:24 GMT

Hello,

could you be more specific, are you trying to access a Sense app or Qlikview application in your connection?

A good way to start is:

If you are getting it with Qlikview, check if the Qlikview Desktop version on your Nprinting server can access the document.

If you are getting the error with a Sense Connection, check if you can open the Sense Hub from a browser on the NP system, then open the app.

regards

Sebastian