topic Re: Cannot login in Qlik Sense Desktop today in Qlik Learning Discussions

Cannot login in Qlik Sense Desktop today

Wallibee — Sat, 11 Jan 2020 12:36:49 GMT

Hi today I try to access to my Qlik Sense Desktop but after the login it is shown the Qlik Sense Cloud. I don't know how to return to the Desktop Application, please help!!

Re: Cannot login in Qlik Sense Desktop today

Vegar — Sat, 11 Jan 2020 12:50:05 GMT

It is a bug that Support is looking into. Check the latest Qlik Support Announcements .

A workaround is to authenticate through an qlik sense Enterprise server if you have access to one instead of using your qlik account.

You could also try to open the desktop when your computer is disconnected from the internet. (Some users have reported this as a temporary working workaround)

Re: Cannot login in Qlik Sense Desktop today

Wallibee — Sat, 11 Jan 2020 14:11:42 GMT

Thank you for the help and the information.

I just tried to open the desktop with my computer disconnected from the internet. (Unfortunately this is not a temporary working workaround for me as other users suggested☹️)

Re: Cannot login in Qlik Sense Desktop today

JuanGerardo — Sun, 12 Jan 2020 17:33:03 GMT

Hello,

While Qlik solves this problem, try using BackSpace key when the cookies/advertising webpage appears. This is working for me in the meanwhile, and it is easy and quick.

Re: Cannot login in Qlik Sense Desktop today

Wallibee — Sun, 12 Jan 2020 17:41:22 GMT

Thank you for the advise

I created a new User ID and it seems to work and I migrated my apps 🙂

Re: Cannot login in Qlik Sense Desktop today

Vegar — Sun, 12 Jan 2020 21:07:54 GMT

@JuanGerardo It worked, great workaround. It is an much easier approach than having my computer disconnected from the internet when launching the desktop.