topic Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year. in Qlik Learning Discussions

New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Tue, 16 Sep 2014 02:34:23 GMT

Hi. It has been over a year since I took QlikView Designer and Developer courses. I have a new PC, trying to access the PDC files from Training, and I no longer have the LockLizard email from long ago. How can I regain access to the training docs? Thank you.

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Agis-Kalogiannis — Tue, 16 Sep 2014 08:26:56 GMT

Could you please let me know where did you attend these courses?

Maybe I can help you with that.

Regards

Agis

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Tue, 16 Sep 2014 13:07:22 GMT

Hi, I attended online classes for both Designer + Developer, probably Feb-Mar 2013. My laptop has been replaced with a Windows 7 PC, and my company implemented a strict email destruction policy that wiped out all my QlikView-related training emails from that time-frame.

Do you work for QlikView?

Thanks,

- Jerry

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Agis-Kalogiannis — Tue, 16 Sep 2014 13:20:38 GMT

Hi Jerry

Yes I work for Qlik

It would help me to tell me the region where you attended the courses, so as to direct you to the right person.

Thanks

Agis

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Tue, 16 Sep 2014 13:27:10 GMT

I took the courses online. I am located in Montreal, Canada.

I’m back in the office now, and I found a PDF of the invoice for the 2 courses in a backup, if that would help…

Thanks,

Jerry Turner

AbbVie – Canada, Information Technology

OFFICE +1 514-832-7708 EMAIL jerry.turner@abbvie.com<mailto:jerry.turner@abbvie.com>

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Agis-Kalogiannis — Tue, 16 Sep 2014 13:58:18 GMT

Both the Designer and Developer Manuals should arrive in your inbox shortly Jerry.

Regards

Agis

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Tue, 16 Sep 2014 20:26:35 GMT

Thanks, I already had the PDC docs, but when I attempt to register the license, I get this messag about “no more licenses”, and I am still unable to open the PDC docs, either the ones I already had, or the new ones downloaded from the email.

Jerry Turner

AbbVie – Canada, Information Technology

OFFICE +1 514-832-7708 EMAIL jerry.turner@abbvie.com<mailto:jerry.turner@abbvie.com>

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Anonymous — Wed, 17 Sep 2014 18:08:26 GMT

Hi Jerry,

I believe this issue has been resolved? Please let me know should you have any problems with the books. You could email education.ebooks@qlikview.com for similar queries.

Thanks!

Jay

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Agis-Kalogiannis — Wed, 17 Sep 2014 18:46:54 GMT

Thanks Jay!!! 🙂

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Wed, 17 Sep 2014 19:02:42 GMT

No, not resolved yet...
When I attempt to register, it fails. I am going to try registering from home tonight, to see if this may be an issue with our company firewall. Gotta say, this is a bit painful, to gain access to docs I have legitimare right to; and then only on 1 PC, not including work iPad, nor home PC...

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Anonymous — Wed, 17 Sep 2014 19:12:27 GMT

Hi Jerry,

You have 2 licenses associated with your account and you may register on your iPad as well as your laptop. We are happy to provide more licenses if there is a need for one. Please email me in this case.

The error you describe sounds like an issue with your proxy setting. The link I emailed you has more information on this.

Thanks!

Jay

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Thu, 18 Sep 2014 02:04:48 GMT

Success!

Works much better from home, no proxy/firewall issues…

Also, I found the iPad app, emailed myself the files, registered, and am able to look at the material on the iPad as well.

That will suffice, I don’t think I’ll put it on my home PC after all.

Thanks to all for the speedy assistance.

Jerry Turner

AbbVie – Canada, Information Technology

OFFICE +1 514-832-7708 EMAIL jerry.turner@abbvie.com<mailto:jerry.turner@abbvie.com>

Re: New laptop, cannot read Training docs; no longer have old LockLizard email from last year.

Anonymous — Sat, 17 Nov 2018 10:23:59 GMT

If your laptop is not reading doc files, then you are suggested to use Adobe Acrobat Reader to open any PDF docs. I am also using it and I can open any PDF file with this.

Toshiba laptop error 0xc00000e9