Qlik Fix: How to Authenticate Qlik Sense Desktop with Qlik SaaS

Troy_Raney — Mon, 15 Sep 2025 19:13:59 GMT

This video is part of the Qlik Fix Video series. If you found this video useful, check out the other Qlik Fix Videos.

This video demonstrates how to authenticate Qlik Sense Desktop using SaaS editions of Qlik Sense, including Qlik Sense Business and Qlik Sense Enterprise on Cloud services.

Here is a link to more information in the Support Knowledge Base:

https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/How-to-authenticate-Qlik-Sense-Desktop-against-SaaS-editions/ta-p/1723170

Video Transcript:

Hi and Welcome to Qlik Fix
This video will demonstrate how to authenticate Qlik Sense Desktop against SaaS editions of Qlik Sense.
Once you are logged on to your Cloud Hub tenant, in your user profile menu, go into your Profile Settings, and then into Tools.
Click on Download in order to download and install the latest Qlik Sense Desktop version.
If already downloaded and installed you can skip this step.
After Installing Qlik Sense Desktop, click on Authenticate.
This may cause a popup prompting for the user to allow QlikSenseBrowser to be opened.
The popup may be different for Firefox, and in Internet Explorer.
Click on Open or allow for Qlik Sense Desktop to open with the tenant authentication link button displayed.
Click on the link button and that will open the authentication page of the Identity Provider setup for your Qlik Sense tenant.
Next, insert your credentials and click login.
If Multi-factor authentication is enabled, you will be prompted for the code before Qlik Sense Desktop is fully authenticated.
If you’d like more information,
Take advantage of the expertise of peers, product experts, and technical support engineers
by asking a question in a Qlik Product Forum on Qlik Community.
Or search for answers using the new SearchUnify tool.
It searches across our Knowledge Base, Qlik Help, Qlik Community, Qlik YouTube channels and more, all from one place.
Also check out the Support Programs space.
Here you can learn directly from Qlik experts via a Support webinar, like Techspert Thursdays.
And don’t forget to subscribe to the Support Updates Blog.
Thanks for watching.
Nailed it!

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Qlik Fix: How to Authenticate Qlik Sense Desktop with Qlik SaaS