topic Re: GA - updating, please try again in GeoAnalytics

GA - updating, please try again

rothtd — Mon, 09 Apr 2018 15:17:18 GMT

I'm running GeoAnalytics (Feb 2018) on QlikView and as I move from tab to tab my map charts briefly display the "Updating, please try again" message. This shows for a few seconds and then the map renders and works fine. How do I stop this message? Is it a timeout setting somewhere?

Thanks in advance!

Re: GA - updating, please try again

Patric_Nordstrom — Thu, 12 Apr 2018 09:42:04 GMT

Thanks for reporting, do you see this also when using QV Server? Or just in the Desktop?

Thanks,

Patric

Re: GA - updating, please try again

rothtd — Thu, 12 Apr 2018 15:37:00 GMT

Patric - Qlik Support was able to recreate this issue. My support case is 01380209, they sent it to the QV Development team with ticket number QV-14017. This issue is present in both QV Server and QV Desktop, when using the cloud mapping server or my local mapping server.

Re: GA - updating, please try again

Patric_Nordstrom — Thu, 12 Apr 2018 19:03:41 GMT

Ok, thanks, will follow up.

Re: GA - updating, please try again

rothtd — Tue, 01 May 2018 20:06:01 GMT

Update: Qlik Support was able to reproduce, recommended it as a bug, and responded that they were not going to fix it at this time.

Re: GA - updating, please try again

Patric_Nordstrom — Fri, 04 Jan 2019 14:01:58 GMT

Hi, this is fixed in the latest version of QV, nov 2018. Thanks, Patric