topic QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold in Qlik Gold Client

QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold

dakotakauffman — Thu, 15 Aug 2024 13:01:57 GMT

QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold.Import Control

To resolve this issue, I went to tcode FILE

/HTG/CG > Assignment of Physical Paths to Logical File

I changed the file path to new a location and saved.

Then I changed it back to the original location and the import control now worked.

This has happened a couple of times now - has anyone seen this before/know what the cause might be?

Re: QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold

ryanesch — Thu, 15 Aug 2024 18:23:06 GMT

Hello and thanks for posting your question. Yes, we have seen the error you've reported on occasion, and it can be due to a few different factors (likely related to your environment). Because the analysis may require some information sharing and various communications, I would recommend that you submit a support case through our support portal at https://customerportal.qlik.com/. Afterwards, we can gather additional details and isolate the exact reason you are facing this error.

Thank you,

Ryan Esch, Senior Solution Engineer (SAP)