topic Re: QMC reloads fail when mail alert is set up in Archived Groups

QMC reloads fail when mail alert is set up

senarath — Wed, 23 Jul 2025 14:48:52 GMT

Hi,

I'm having Small Business Edition 11.2 SR6 and when I configure mail alert for failed reloads in QMC, all the scheduled reloads got failed and start getting mail alert for failed reloads. But in fact, scheduled reloads got failed only after configuring the alert.

When I removed mail alert settings, reloads were in order.

Any advice on this please....

Many thanks.

Senarath

Re: QMC reloads fail when mail alert is set up

ashfaq_haseeb — Tue, 12 Aug 2014 12:11:50 GMT

You can set it here

QEMC--> System --> Setup --> Distribution Service --> Alert Email.

Type you email address here.

Regards

ASHFAQ

Re: QMC reloads fail when mail alert is set up

senarath — Tue, 12 Aug 2014 12:20:00 GMT

Hi Ashfaq,

I'm running Small Business Edition and I cannot see Distribution services

Re: QMC reloads fail when mail alert is set up

ashfaq_haseeb — Tue, 12 Aug 2014 12:25:00 GMT

Hi,

If you don't see distribution service means you don't have Publisher License with you.

I think it shouldn't work without publisher License.

are you sure you are getting alert email for failure.

Can you send your configuration steps.

I believe Bill Britt or Chris Rice can shed some light into this.

Regards

ASHFAQ

Re: QMC reloads fail when mail alert is set up

senarath — Tue, 12 Aug 2014 12:30:53 GMT

I set up required fields under Web server as you can see now empty in the attached pic. It's just our corporate mail server details for HOST NAME and my own mail address as send all mails to AND send from mail.

mail alert started working but subsequently all scheduled reloads start failing

thanx

Re: QMC reloads fail when mail alert is set up

ashfaq_haseeb — Tue, 12 Aug 2014 12:36:57 GMT

I think without publisher it is not allowed to send alert emails too.

Lets wait for the reply from Bill Britt or Chris Rice

Regards

ASHFAQ