idea Ability to confirm NPrinting licensing service is connecting to license.qlikcloud.com in Suggest an Idea

Ability to confirm NPrinting licensing service is connecting to license.qlikcloud.com

txnomura — Mon, 18 Apr 2022 04:41:29 GMT

When you use a Signed Lincense Key in using NPrinting, NPrinting licensing
service tries to connect to the license server license.qlikcloud.com,
but there is no way to know if the NPrinting licensing service is connecting
to the license server properly at the moment.

There are NPringing license logs in the following directory

ProgramData\NPrinting\License\Logs

And even if the following request's statusCode" is "200", you still can't
know if this request was successful in connecting to license.qlikcloud.com.

request
{"name":"V1LicensesAllotmentsProvisionListPost","req.method":"POST",
"req.url":"/v1/licenses/allotments/provision/list","res.statusCode":"200"}

The statusCode "200" is returned if the period is within delayed sync or
not after certain period of days.

The reason I'd like the feature to be implemented is that our customers
suddenly were not able to use the product after serveral days they changed
the proxy server or upgraded the product and license.config was overwritten
in upgrading the product.

It would be good if the NPrinting licensing service detects that
it was not able to connect to license.qlikcloud.com, the message appears
on the console of NPrinting or a mail message is sent to the
administrators.

Re: Ability to confirm NPrinting licensing service is connecting to license.qlikcloud.com - Status changed to: Open - Not Planned

Andrew_Kruger — Tue, 20 Dec 2022 12:55:25 GMT

Re: Ability to confirm NPrinting licensing service is connecting to license.qlikcloud.com - Status changed to: Open - Not Planned

Meghann_MacDonald — Tue, 28 Mar 2023 18:00:20 GMT

Re: Ability to confirm NPrinting licensing service is connecting to license.qlikcloud.com - Status changed to: Closed - Archived

Meghann_MacDonald — Tue, 28 May 2024 16:42:08 GMT

Hi, this idea has been in "Not Planned" status for over a year and is still not in consideration. If you'd like to open a new request, please visit the Browse and Suggest page and click "Suggest features" and open a new request.

Meghann