idea Re: Option to Disable Touch Screen or toggle Touch Screen off on server side in Suggest an Idea

Option to Disable Touch Screen or toggle Touch Screen off on server side

Sonja_Bauernfeind — Mon, 06 Jun 2022 13:38:08 GMT

A customer request: Can you disable Touch Screen Mode by default? Such as an Off setting in the Qlik Sense server that disabled it for all touch screen laptops or other hybrid devices?

This is currently not possible.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side - Status changed to: Open - Collecting Feedback

Patric_Nordstrom — Tue, 10 Nov 2020 12:15:09 GMT

Thank you for your feedback on ways to improve our product. While this is something we understand would be useful, it's not on the short-term roadmap. Please continue to show your support for this idea.

Thanks,
Patric

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

sofiene_1920 — Mon, 23 Nov 2020 11:36:03 GMT

We need also this option !

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

Bill_Britt — Tue, 12 Jan 2021 19:51:54 GMT

More and more customers are asking for this feature.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

elizabethward — Fri, 29 Jan 2021 01:50:16 GMT

Yes this would be a beneficial feature to have. I find it very troublesome to get to a chart's details when the touchscreen mode is on. this should be a universal setting on the server side.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

cbraley — Mon, 01 Feb 2021 02:59:47 GMT

This would be extremely useful. We have issues with touch mode being enabled on devices that are not primarily touch (e.g. laptop with touch screen) and disabling necessary options from the context menu (e.g. take snapshot).

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

vishnu_annamane — Mon, 31 May 2021 08:02:15 GMT

Yes we would like to have this feature in next release

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

psublue98 — Wed, 15 Sep 2021 16:27:57 GMT

This is a great idea and very much worth implementing. Not only is touch rarely used in our enterprise deployment, when enabled the right-click context menus differ when On versus Off. A default of On causes issues with accessibility whereas Off resolves. For the enterprise our preference is to have the choice and set the default to Off. Thanks for posting this!

Touch Mode = Off (arrow keys do not work; accessibility issue)

Touch Mode = Off (arrow keys work)

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

VincentLefevreFR — Tue, 21 Sep 2021 12:16:53 GMT

We would need this feature too.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

Bharat_Ahuja — Mon, 06 Jun 2022 19:59:20 GMT

Any news on disabling the Touch Screen Mode from the server for all the users?

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

Thomas_Spitzer — Tue, 28 Jun 2022 12:51:46 GMT

This feature would be very helpful for us as well.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

hudam — Thu, 14 Jul 2022 15:25:30 GMT

Yea, we could use this too. Is causing a number of headaches for users and our team as we troubleshoot their issues and this is a common one.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

Dominik91 — Thu, 02 Feb 2023 14:48:33 GMT

@Psublue98

"This is a great idea and very much worth implementing. Not only is touch rarely used in our enterprise deployment, when enabled the right-click context menus differ when On versus Off. A default of On causes issues with accessibility whereas Off resolves. For the enterprise our preference is to have the choice and set the default to Off. Thanks for posting this!"

Excatly this! Same here at Dehner, we really need to disable Touch Mode by default. +1

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

eric99 — Wed, 08 Feb 2023 16:30:05 GMT

Option to Disable the touch screen from the server has been requested by our users as well.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

millmines — Thu, 09 Feb 2023 22:16:34 GMT

This is definitely a useful feature that all our users would appreciate.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

ThomasKrummenacher — Wed, 08 Mar 2023 12:16:42 GMT

Our customers would really appreciate this opportunity and it would eliminate some of the confusion.

Re: Option to Disable Touch Screen or toggle Touch Screen off on server side

dcass — Thu, 30 Mar 2023 19:23:26 GMT

Our experience with Qlik Sense Enterprise for Windows, Google Chrome browser will usually keep the touch-screen mode off when opening and closing the same app. It was observed to be more of an issue with Microsoft Edge. We were also under the impression, that if the app was published to a Stream with touch screen mode on, it would be on when a user opens the app. I am not certain that is the case. I would like to add to the rest of people commenting on this page, we would like the option to turn off Touch Screen Mode from the server for all users. Justified with the same comments they have mentioned.

From now on, please track this idea from the Ideation por...

Meghann_MacDonald — Mon, 18 Sep 2023 17:36:52 GMT

From now on, please track this idea from the Ideation portal.

Link to new idea

Meghann

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Re: Option to Disable Touch Screen or toggle Touch Screen off on server side - Status changed to: Closed - Archived

Ideation — Mon, 18 Sep 2023 17:36:53 GMT