topic Re: Access Denied after Qlik October update on Natural Language Insights object in Insight Advisor

Access Denied after Qlik October update on Natural Language Insights object

William_Wistam — Tue, 03 Oct 2023 17:08:50 GMT

This morning, our Qlik SaaS users encountered an 'Access Denied' error. After a few trials and errors, I discovered that removing the 'Natural Language Insights' object resolved the issue. Please refer to the picture below.

Has anyone else experienced the same issue?

Additionally, this morning, I received an email from Qlik regarding an 'updated Natural Language Insights' object.

Is this just a coincidence? Please let me know.

Thanks,

Will

Re: Access Denied after Qlik October update on Natural Language Insights object

Richard_T — Thu, 05 Oct 2023 09:31:18 GMT

Hi William,

Good day! Thank you for this information and we reported this to our developers to look at it which they already fix it.

Can you please try again and let us know if you still having the same problem or not?

Thanks in advance

Re: Access Denied after Qlik October update on Natural Language Insights object

William_Wistam — Thu, 05 Oct 2023 21:46:16 GMT

Hi @Richard_T , I have reached out to the end users. I will let you know as soon as I hear anything back from them. Thanks for your prompt reply.

Re: Access Denied after Qlik October update on Natural Language Insights object

Daniele_Purrone — Fri, 06 Oct 2023 14:41:09 GMT

Hi @William_Wistam ,

you might need to unpublish-republish in order for the sheet to work. Please, let us know if you got any feedback!

Re: Access Denied after Qlik October update on Natural Language Insights object

William_Wistam — Fri, 06 Oct 2023 14:47:25 GMT

Thanks @Daniele_Purrone and @Richard_T !!! I reached out to the end users, and they were able to access it today.

Re: Access Denied after Qlik October update on Natural Language Insights object

William_Wistam — Fri, 06 Oct 2023 15:03:43 GMT

It's working, no more access denied, but something has changed; it now only shows one line of summary, which is the total number of packages, and no longer displays other summary analyses. 😞

Re: Access Denied after Qlik October update on Natural Language Insights object

Daniele_Purrone — Mon, 09 Oct 2023 06:24:51 GMT

Hi @William_Wistam , I'm checking this internally

Re: Access Denied after Qlik October update on Natural Language Insights object

Daniele_Purrone — Mon, 09 Oct 2023 07:37:04 GMT

Hi @William_Wistam , please start chat with Support mentioning this discussion so that we can investigate this further.
We would need more details about what were the selections and how it looked before migration. Thanks!