topic Re: Insight Adviser not responding outside the server in Insight Advisor

Insight Adviser not responding outside the server

Manikandan_PadmaNagarajan — Thu, 13 May 2021 09:30:02 GMT

Insight Adviser is not working as expected outside the server using virtual proxy (SAML)

When using localhost - It is working fine.
Even while using virtual proxy with Windows authentication method, issue is not appearing.
Only when virtual proxy with SAML authentication method is used, issue appears 'No apps were found'

Any solution for the issue ?

Re: Insight Adviser not responding outside the server

Anil_Babu_Samineni — Thu, 13 May 2021 09:41:34 GMT

Which version of Qlik sense you are using?

Re: Insight Adviser not responding outside the server

Manikandan_PadmaNagarajan — Thu, 13 May 2021 11:33:59 GMT

November 2020

Re: Insight Adviser not responding outside the server

Anil_Babu_Samineni — Thu, 13 May 2021 13:02:54 GMT

I identified with Feb 2021 same behaviour, It will improve in later stage. Here is the Bug ID If you are raising anything to Qlik (QB-4261)

Re: Insight Adviser not responding outside the server

Manikandan_PadmaNagarajan — Fri, 04 Jun 2021 05:35:27 GMT

This is the issue with QlikSense version, the virtual proxy of SAML is not identified the USERNAME and EMAIL ( Space and "@" symbols are converted into different code (+, 40 etc). The bug has been fixed in the Nov 2020 patch 4.

We have updated the Nov 2020 Patch 11 and the issue is resolved