topic Re: Error with Configuring a Microsoft 365 email provider using OAuth2 in Move to Qlik Cloud Analytics

Error with Configuring a Microsoft 365 email provider using OAuth2

mikevdberk — Tue, 27 Jan 2026 10:45:26 GMT

Hi,

I'm setting up the Microsoft 365 email provider using OAuth2 in Qlik Cloud.

I get the error Invalid Credentials when I save the input of tenant id, client id and client secret. I followed all the steps that we need to take to get it working from the help page: https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/mc-configure-email-support.htm.

I tried using it with my own mail adress from the company, but also with noreply@companyname.com. Both are giving the invalid credentials error.

Someone has a solution for this?

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

Jareds — Mon, 20 May 2024 15:18:29 GMT

Is it possible that you are referencing the Client Secret ID instead of the Client Secret?

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

blegrand — Wed, 29 May 2024 13:42:34 GMT

Hello,

I have the same issue, have you solved the problem ?
I'm using the Client Secret and not the Client Secret ID.
Thank you

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

blegrand — Wed, 29 May 2024 13:46:45 GMT

Hello again,

For your issue, you have a SMTP provider active, you must delete it with the new button "None"

But I have always "* Invalid credentials." in my side.

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

Raju_6952 — Tue, 15 Oct 2024 05:36:21 GMT

Hi @Sonja_Bauernfeind,

Any idea on this configuration part?

Regards,

Siva Prasad

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

hanna_choi — Mon, 11 Nov 2024 06:36:35 GMT

Hello

I have the same problem.
What is the solution?

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

john_oll — Mon, 17 Feb 2025 09:14:11 GMT

We had this problem.
Solution was to go back to none (deletes it), and redo it according to https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/mc-configure-email-support.htm#anchor-2

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

Raju_6952 — Mon, 17 Feb 2025 13:58:38 GMT

Hi @john_oll ,

we are also able to make this connection working by following the above documentaion but the problem is we are unable to use that 365 as provider in send mal block in automation flow.

Regards,

Raju

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

john_oll — Wed, 19 Feb 2025 08:31:46 GMT

Hey Raju,
that part is "works as designed". You actually have to configure it again, and differently, to use it in Application Automation.
And you have to notice that there is a second "Send Mail" for MS365 (so the normal one should be renamed to "legacy send Mail" imo).
The real f***up is that application automation can't send mails with attachments, so it is unusable at the moment. (The "workaround" is to use sharepoint/onedrive, which does not work for recipients outside the organization in my test. YAY!) But somehow Qlik does not consider this a priority, and *waitforit* will suggest kindly to vote in the idea section.

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

Raju_6952 — Wed, 19 Feb 2025 16:46:48 GMT

hi @john_oll ,

Thanks for the update here.

Regards,

Raju

Re: Error with Configuring a Microsoft 365 email provider using OAuth2

Laurent_Cornilleau — Thu, 18 Sep 2025 15:28:23 GMT

Hi John,

you can use the RAW API block under Office 365 connector as a workaround to manage the file attachement.