topic Re: Getting 403 Forbidden in migration app in Move to Qlik Cloud Analytics

Getting 403 Forbidden in migration app

jakob_h — Tue, 27 Jan 2026 10:45:26 GMT

When loading the migration app I'm getting this error from the systeminfo end point. All other end points are working fine

The following error occurred:
HTTP protocol error 403 (Forbidden):

The server refused to fulfill the request.
The error occurred here:
RestConnectorMasterTable:
SQL SELECT
"contentHash",
"senseId",
"originalClassName",
"version",
"deploymentType",
"releaseLabel",
"deprecatedProductVersion",
"productName",
"copyrightYearRange"
FROM JSON (wrap on) "root"
WITH CONNECTION(
URL "https://pc-0039/api/about/v1/systeminfo",
QUERY "xrfkey" "abcdefg123456789",
HTTPHEADER "X-Qlik-Xrfkey" "abcdefg123456789",
HTTPHEADER "User-Agent" "Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36"
)

Re: Getting 403 Forbidden in migration app

GregWoodard — Mon, 29 Jul 2024 18:43:08 GMT

Make sure Kerebos isn't turned on. It won't work with it turned on.

Also, try as a TASK in the QMC.

Re: Getting 403 Forbidden in migration app

Kaj — Thu, 22 Aug 2024 20:09:30 GMT

Hi @jakob_h,

Have you managed to get this endpoint working? We are facing the exact same issue.

Re: Getting 403 Forbidden in migration app

kellybazilio — Fri, 22 Nov 2024 11:56:49 GMT

Hi @jakob_h, did you find a solution? Same issue here.

Re: Getting 403 Forbidden in migration app

GregWoodard — Fri, 22 Nov 2024 16:23:58 GMT

The Kerebos issue solved it for one client. A new version of the App solved it for another.