topic Re: Apps counted twice in capacity consumption in Move to Qlik Cloud Analytics

Apps counted twice in capacity consumption

Stas_vd_Braber — Tue, 27 Jan 2026 10:45:26 GMT

Hi all,

The new capacity model of Qlik counts the data for analysis in GB as consumption. This consists of two elements in the management console:

1. App reload

2. Datafile

Now we encounter some issues with our 'regular' way of working, where the same app is counted twice in capacity consumption. Once with the shared space app and once with the managed space app. Our view of a shared space was that the collaborative editing part was one of its strong points. Therefore, we had the 'source' app in a shared space and the 'published' app in a managed space. With the capacity consumption now counting twice, we are somewhat forced to move the app to a personal space, reload the app with necessary changes, and then move the app back to the shared space. Reloads in a personal space are not counted in capacity consumption. Furthermore, an app that has been reloaded 2 months ago is still counted as capacity consumption in current month!! In my perspective, a monthly check on consumption should only check that particular month. This implies that even if the shared space app has not been reloaded for months, it still counts twice in capacity consumption. The only fix I found was deleting and re-uploading the app. I cannot imagine that this is the desired way of working! What are your views and best practices on working with this new capacity model?

Re: Apps counted twice in capacity consumption

marksouzacosta — Tue, 06 May 2025 13:04:38 GMT

Hi @Stas_vd_Braber,

This is very odd. I believe your expectations are correct. The app should not count in the current month consumption if it was not reloaded in the current month.

Quick question: what is the data source of your dashboards?

Regards,

Mark Costa

Re: Apps counted twice in capacity consumption

Stas_vd_Braber — Tue, 06 May 2025 14:24:43 GMT

Hi @marksouzacosta,

The data source is mostly Snowflake.

Re: Apps counted twice in capacity consumption

marksouzacosta — Tue, 06 May 2025 15:47:44 GMT

Great. I think you know this already, but just in case, you could store the required Snowflake tables as QVD/Parquet files and use those in your dashboards. Only the QVD/Parquet Datafile load and storage size will count against your Capacity Subscription. Loading the Qlik Cloud stored files on Analytic Apps will not count.

One interesting thing to quick check the data consumed, use the URL structure below, replacing the values in the {} brackets:

https://{tenant_url}/api/v1/apps/{app_id}/reloads/metadata

Look for the loadExternalBytes field:

Regards,

Mark Costa

Re: Apps counted twice in capacity consumption

Stas_vd_Braber — Tue, 06 May 2025 18:37:22 GMT

Yes, the app in question now loads data from snowflake and stores it as QVD file on the Qlik Cloud. The main issue here is that the ‘shared’ version of the extract app, which has last been reloaded two months ago, is also counted in the capacity consumption. Therefore, the ‘same’ app is counted twice. I cannot imagine that to avoid duplicate counting in capacity consumption one has to move the shared space version to personal in order to perform a reload.

Thanks for the tip on loadExternalBytes, this helps for customers currently on subscription based license.

Re: Apps counted twice in capacity consumption

PrashantSangle — Thu, 08 May 2025 11:16:16 GMT

little bit confused about when you say " Therefore, the ‘same’ app is counted twice". I never seen this. Do you mean to say 2 copy of same app?

Agree on, regarding if app reloaded in last month and not loaded in this month & still it is counting against capacity of this month. "A monthly check on consumption should only check that particular month."

In Such type scenario, we have to delete that app & reupload without data or If we are using that app for extraction phase only then convert that extractor app into Script file. Script file also doesn't count against Capacity Consumption.

Regards,

Prashant Sangle

Re: Apps counted twice in capacity consumption

marksouzacosta — Thu, 08 May 2025 13:42:15 GMT

Hi @PrashantSangle,

I was curious about you saying that "Script file also doesn't count against Capacity Consumption".
I checked one of our customers Consumption Report and Script files (stored in Shared Spaces) does count against Capacity Consumption. The top two are Script Apps:

Maybe you are doing it in a way that does not count against Capacity. Can you please clarify?

Thank you,

Mark Costa

Re: Apps counted twice in capacity consumption

Stas_vd_Braber — Thu, 08 May 2025 14:04:14 GMT

Hi @PrashantSangle

The shared space app is counted in capacity consumption and the managed space published version of the same app is counted in capacity consumption.

Re: Apps counted twice in capacity consumption

PrashantSangle — Thu, 08 May 2025 15:36:20 GMT

where did you get App id for script files? I am getting Script id.

Re: Apps counted twice in capacity consumption

PrashantSangle — Thu, 08 May 2025 15:45:30 GMT

ohh.. So in this case definitely, it will consider 2 apps because here you have 2 different app id. Even if you create copy of same app in same space then also it will consider as 3rd app.

regards,

Prashant Sangle

Re: Apps counted twice in capacity consumption

marksouzacosta — Thu, 08 May 2025 16:03:53 GMT

Script ID and App ID are the same thing. Script ID in this case is just an alias for App ID.

So, you can get the Script ID from the URL or from the Overview tab and look for its value in the App ID field in the Capacity Consumption Report:

Note: in terms of Qlik APIs, all Application Types* have the same Endpoint, the only thing that changes is the Type and how they are implemented in Qlik Cloud Hub.

* The Application Types are Analytics, Data Preparation (Script), Data Flow and Single Table Preparation (this is a new upcoming one).

Regards,

Mark Costa

Re: Apps counted twice in capacity consumption

Stas_vd_Braber — Thu, 08 May 2025 18:13:23 GMT

I understand that these are considered as 2 apps. I only disagree with the fact that these two both are counted in capacity consumption. If you want to avoid capacity consumption with the shared space app, every time you reload the app it needs to be done in personal space. This seems to me like a very inefficient way of working.

Re: Apps counted twice in capacity consumption

PrashantSangle — Sat, 10 May 2025 14:05:37 GMT

I tried to search with Script id in Consumption report. Still not showing any consumption line for it. I think, I am missing something. Let me re-run it & test it again.

Regards,

Prashant Sangle

Re: Apps counted twice in capacity consumption

PrashantSangle — Sat, 10 May 2025 14:10:27 GMT

This is something interesting. Let me check that if app run in personal space or kept in personal space then it is not counting against consumption capacity.

Re: Apps counted twice in capacity consumption

rafaelencinas — Wed, 04 Jun 2025 16:41:57 GMT

Hi @Stas_vd_Braber !

The Capacity model has a lot of things to understand, I recommend you to read these links:

https://help.qlik.com/pt-BR/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qcs-specs-capacity.htm

https://help.qlik.com/pt-BR/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/subscription-value-meters.htm

Points to review:

1 - Every data that you read from external sources, count

2 - Every data that you store in spaces , count

Bye!