topic Re: IDP with Google Identity in Move to Qlik Cloud Analytics

IDP with Google Identity

RamiBS — Tue, 27 Jan 2026 10:45:26 GMT

Hi everyone,

we're trying to set up a IDP in our Qlik SaaS tenant but we're getting a Protocol error that we can't seem to fix.

Would be great if anyone could help.

Re: IDP with Google Identity

Albert_Candelario — Thu, 06 Oct 2022 19:45:12 GMT

Hello @RamiBS ,

Thanks for posting.

Are you using the Generic integration?
Identity providers ‒ Qlik Cloud

Also please check Using Google Identity with Qlik Cloud - Qlik Community - 1777677

Kindly, let us know if it helps.

Cheers,

Albert

Re: IDP with Google Identity

RamiBS — Fri, 07 Oct 2022 11:21:18 GMT

Hi @Albert_Candelario ,

Thanks for answering.

Yes i've set it up as generic. Also saw the post several of times. We used the original tenant host name and even added the end point of login/callback and checked the the account billing is actice.

Still we get the protocol error. Do we have to configure scopes for the consent screen the user sees?

is there no guide for the the google idp configuration like the ones you have for azur and okta?

Re: IDP with Google Identity

Vinay_B — Fri, 07 Oct 2022 12:32:29 GMT

Hi @RamiBS

Can you confirm if Google admin is the one authenticating on Qlik SaaS side as well? It is possible that the Identity is not able to communicate due to insufficient access.

I would recommend using the Google admin account to validate the IDP settings on Qlik side as well.

Vinay

Re: IDP with Google Identity

RamiBS — Fri, 07 Oct 2022 13:08:21 GMT

Hi @Vinay_B

The IT manager is the admin for the google identity, i'll ask him to put me as co owner on the project in google cloud and verify what he did, he might not have updated the login/callback end point, is it a must?

I'm the tenant admin.

Re: IDP with Google Identity

Vinay_B — Fri, 07 Oct 2022 13:24:59 GMT

Hi @RamiBS,

Admin access is required to authenticate the IDP. Recently I was working on a similar case and after adding the Google Admin to the tenant and that admin validated the IDP successfully. So the reason is when a non-admin try to validate the IDP, might be due to insufficient access the IDP throws a such error during the validation.

So I would suggest getting the admin access and then checking to confirm if you can validate the IDP successfully. Let me know how it goes.

Vinay

Re: IDP with Google Identity

Albert_Candelario — Fri, 07 Oct 2022 19:41:11 GMT

Kindly keep us posted @RamiBS 🙂

Re: IDP with Google Identity

RamiBS — Sun, 09 Oct 2022 08:17:35 GMT

@Albert_Candelario @Vinay_B I'll Keep you posted. The IT manager comes back to work on in 2 days.

Really hope that that this is the fix.

Re: IDP with Google Identity

RamiBS — Tue, 11 Oct 2022 08:48:27 GMT

Hi @Albert_Candelario @Vinay_B ,

So we finally fixed the problem, it was the openid connect uri metadata.

In google cloud, once you create the credentials you get a json with the all the necessary information for the IDP. In many tutorials online I saw other people use google's auth_uri : https://accounts.google.com/o/oauth2/auth . Which is wrong. I figured out we had to use this uri: https://accounts.google.com/.well-known/openid-configuration. The IT manager and I recreated the IDP with the correct URI.

It's funny that the example was grayed out in the input box but all the examples online suggest otherwise.

Google is a huge, it's odd that there are no tutorials using them with a SSO.

Thanks for Everyone's Help.

Re: IDP with Google Identity

Albert_Candelario — Tue, 11 Oct 2022 13:43:23 GMT

Excellent news @RamiBS , thanks for letting all us know!!