topic Re: How to identify inactive users in SaaS product in Move to Qlik Cloud Analytics

How to identify inactive users in SaaS product

mgranillo — Tue, 27 Jan 2026 10:45:26 GMT

If using an IdP and the user is removed from the IdP, does the user name indicate inactive in the QMC?

In the on-prem product, removing a user from AD switches the user to inactive in the QMC.

Re: How to identify inactive users in SaaS product

Albert_Candelario — Sun, 12 Mar 2023 14:12:38 GMT

Good morning @mgranillo ,

If a user is deleted from you own IdP, the user will not showed as disabled on the Management Console on Qlik Cloud.

Cheers,

Albert

Re: How to identify inactive users in SaaS product

PrashantSangle — Sun, 12 Mar 2023 15:23:10 GMT

@Albert_Candelario , does it mean that we have do delete it manually from console?

Re: How to identify inactive users in SaaS product

Albert_Candelario — Mon, 13 Mar 2023 13:44:12 GMT

@PrashantSangle correct, the only exception to the above is if you're using AzureAD as IDP and have configured auto-provisioning. In this case IDP changes to users/groups can be propagated into the Qlik Cloud tenant.

Cheers,

Albert

Re: How to identify inactive users in SaaS product

mgranillo — Mon, 13 Mar 2023 20:06:38 GMT

@Albert_Candelario Do you know if there is anything on the roadmap for this? I'm thinking this would be a big problem for tracking tokens. What if we have a lot of turnover on on professional license users? Will those licenses stay assigned until a Qlik admin manually identities who is inactive and delete the user?

Re: How to identify inactive users in SaaS product

Albert_Candelario — Tue, 14 Mar 2023 14:05:19 GMT

Hello @mgranillo ,

As of today, that would be the case.

I would strongly suggest to raise an idea an Ideation to have further insight if more IdPs could have such feature, that basically, as per my technical understand, also relies on a protocol on IdP side so not only on Qlik Clud. Also for further enhancements please raise an Idea on Ideation platform to have Qlik's insights.

SCIM synchronization with Azure Active Directory - Microsoft Entra | Microsoft Learn

SCIM: System for Cross-domain Identity Management (simplecloud.info)

Ideation Guidelines: How to Submit an Idea - Qlik Community - 1960234

Cheers,

Albert