topic Re: Nprinting 17.1 doesn't refresh the data in Qlik NPrinting

Nprinting 17.1 doesn't refresh the data

maria_cecilia_l — Tue, 19 Jul 2016 15:36:09 GMT

Description

we are trying to send 350 comercial reports, everyday but the information refresh everyday, but the report is the same every day

Steps to Reproduce

Description

we are trying to send 350 comercial reports, everyday but the information refresh everyday, but the report is the same every day

Steps to Reproduce

Nprinting 17.1 is working with Qlikview 11.2 R13 in a standalone server.

QlikView is working with a desktop client, and it refresh the data everyday with a Windows task.

Nprinting is sending the same report everyday, and the data is not updating.

Re: Nprinting 17.1 doesn't refresh the data

Tue, 19 Jul 2016 21:06:21 GMT

Maria,

It's a known issue.

See attached work around if you're using a server connection.

Best

Aran

Re: Nprinting 17.1 doesn't refresh the data

manuele_silvest — Tue, 26 Jul 2016 13:26:47 GMT

Good morning,

my customer doesn't have qlikview server, but only qlikview desktop with local license.

How can we do?

Thanks,

Manuele

Re: Nprinting 17.1 doesn't refresh the data

maria_cecilia_l — Tue, 26 Jul 2016 19:04:06 GMT

Hi Aran

thank you for the response, but we are working with a QlikView Desktop.

Regards, Maria Cecilia

Re: Nprinting 17.1 doesn't refresh the data

maria_cecilia_l — Tue, 26 Jul 2016 19:06:32 GMT

Hi Manuele

are you refreshing the data with a .bat?

since we upgrade the server(more RAM) it started working better, not perfect, but better.

regards

Re: Nprinting 17.1 doesn't refresh the data

manuele_silvest — Wed, 27 Jul 2016 06:29:51 GMT

Goodmorning Maria,

yes, with a .bat or directly in qlikview desktop with the reload button.

My server has 8 GB RAM...and the qvw used for the test has only 3 lines loaded by inline...A, B, C.

After the reload of a new line "D", nprinting doesn't refresh the data and shows only A,B,C.

thanks

Manuele

Re: Nprinting 17.1 doesn't refresh the data

manuele_silvest — Wed, 27 Jul 2016 08:36:53 GMT

One workaround solution is force the restart of all NPrinting services after the reload of qvw in QlikView desktop.

net stop "service name"

net start "service name"

Regards

Manuele

Re: Nprinting 17.1 doesn't refresh the data

Thu, 11 Aug 2016 13:38:10 GMT

Hello,

we have same problem.

THe Problem is not to reload data. Even if we manually reload data and save the qvw the problem persists.

The problem is that nprinting doesn't take the new data, even when the qvw has new data!

The problem could be a caching problem? when I kill all qv.exe on then nprinting server, then data is up to Date.

Re: Nprinting 17.1 doesn't refresh the data

maria_cecilia_l — Thu, 11 Aug 2016 14:51:26 GMT

It was enough for us to address the problems of Nprinting 17.1, we decided to reinstall Nprinting 16 and start again.

Best regards

Re: Nprinting 17.1 doesn't refresh the data

anjali0108 — Tue, 06 Jun 2017 09:55:46 GMT

HI Manuele,

How do I line up this task with my tasks running in QMC?

Re: Nprinting 17.1 doesn't refresh the data

woutermak — Tue, 06 Jun 2017 10:01:32 GMT

Not. It’s not necessary to refresh your meta data if you want to send your reports. You only need to refresh your meta data if you created new objects (or changed it) and you want to use those objects. You only need to reload your Qlik app.

Re: Nprinting 17.1 doesn't refresh the data

Tue, 06 Jun 2017 12:16:54 GMT

Refreshing metadata will also reset the QV.exe sessions which NPrinting keeps and therefore will insure that new data is loaded into reports.

The June 2017 release (due out in a few weeks) includes the ability to schedule metadata reloads so that you can do this before running Publish Tasks to distribute reports to ensure new data is loaded into reports.

Re: Nprinting 17.1 doesn't refresh the data

prma7799 — Tue, 06 Jun 2017 12:20:52 GMT

NPrinting 16 is always good option.