topic Re: How to send e-mail using NPrinting 17.1 in Qlik NPrinting

How to send e-mail using NPrinting 17.1

uacg0009 — Fri, 08 Jul 2016 02:32:12 GMT

Hi all,

I'm new to Qlikview NPrinting, now I'm using the NPrinting 17.1, I just want to send e-mail to myself to test the function. But I don't know how, I also saw the tutorial of NP 16 and some threads about the sending e-mail issue, and didn't find a method to solve that.

I have created a task, I think my problem is also in SMTP server. My configuration is :

I'm using the office365 SMTP server, so I think I can't check the server log and the username and password is mine, the default sender is my email, I think that's fine.

After I run the task I can saw the log in nprinting_scheduler.log :

Qlik.NPrinting.Repo

17.1.0.0

Qlik.NPrinting.Repo.Service.ReportPublishingService

20160707T200941.338+08:00

INFO

LPMAIOLOSZHAO

Nprinting Task Identity

Send e-mail for bucket 813971d5-5658-4744-9b22-53caeaf66ba0

and I can't get the e-mail, the user is me, so I think if it's ok I can get the email after task run.

I just want to know what I need to do? I really want to solve this ASAP.

If you need any other information please tell me.

Thanks.

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Fri, 08 Jul 2016 03:52:39 GMT

Any method can solve that?

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Fri, 08 Jul 2016 05:37:05 GMT

Anyone knows about that?

Re: How to send e-mail using NPrinting 17.1

avinashelite — Fri, 08 Jul 2016 05:53:03 GMT

are you trying to send the email to your gmail ? if so might have problem with that check with your comapny email...have you checked the SMTP server is working fine or not

https://help.qlik.com/en-US/nprinting/17.0/Content/Setup/HowSetUpE-mailNPrinting/Set-up-email.htm

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Fri, 08 Jul 2016 08:08:24 GMT

Hi Avinash,

Thanks for reply, actually I have let my IT colleague to check, he said there is no error, if there is, he will receive the e-mail about that, and we can't check the server log, because I use the office365 smtp server.

And I also created another user using XXXX@163.com, and didn't get the e-mail either. My e-mail is fine I think, because I'm using it now.

Are you also using the smtp.office365.com in NPrinting? Or what else do I need to check?

Thanks.

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

avinashelite — Fri, 08 Jul 2016 09:38:32 GMT

I am using office 2007, I am not facing any issue. djk‌ could you please assist on this

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Fri, 08 Jul 2016 10:12:39 GMT

Thank you Avinash, I will go on tracking this problem I think the matter is SMTP server.

And djk‌ could you please help me on this problem?

Thanks.

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Mon, 11 Jul 2016 02:18:37 GMT

Anyone can help with this?

Re: How to send e-mail using NPrinting 17.1

marcohadiyanto — Fri, 15 Jul 2016 15:50:41 GMT

Hi,

are you already try using smtp google?

Google Apps SMTP settings to send mail from a printer, scanner, or app - Google Apps Administrator Help

Re: How to send e-mail using NPrinting 17.1

ingoginqo — Sat, 16 Jul 2016 07:48:12 GMT

Hi Aiolos,

we have lots of experience with NPrinting since their version 14 and until v16 the Email setup with Google or other SMTP services was straight forward. I just spent several hours with NP 17.1 and could not get sending emails to work until I configured the SMTP role on my NPrinting test server: Setup and Configure SMTP Server on Windows Server 2012

Not sure if this helps you but the fact that Google SMTP configuration used to be easy before v17 and currently does not appear to be working (at least for me) might give you the idea to test with different SMTP servers.

Good luck!

Re: How to send e-mail using NPrinting 17.1

Sat, 16 Jul 2016 12:14:53 GMT

There is a bug with SMTP servers which require a password.

This has been resolved. The SR with the fix is planned for late July.

Best

Aran

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Mon, 18 Jul 2016 04:49:42 GMT

Hi MARCO,

Thanks for reply, I will try it then and tell you feedback.

Thanks.

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Mon, 18 Jul 2016 04:53:48 GMT

Hi Ingo,

Thanks for reply, so do you mean you created a SMTP Server on you system?

But I'm using Windows 10 and I setup the NPrinting in my laptop, so I don't think I can create a SMTP on my computer.

So do you mean I need to try to use another SMTP to test NP?

Thanks

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

uacg0009 — Mon, 18 Jul 2016 04:54:36 GMT

Hi Aran,

Thanks for reply.

So do you mean now the SMTP Server is not working?

Aiolos Zhao

Re: How to send e-mail using NPrinting 17.1

Tue, 19 Jul 2016 12:18:15 GMT

What I mean is that it will work on SMTP servers which do not require a password to send out email messages.

An SR is planned for late July which should resolve the password issue.

Re: How to send e-mail using NPrinting 17.1

ingoginqo — Thu, 13 Oct 2016 10:25:20 GMT

Quick update: I was able to get the SMTP Connection working with Google SMTP server in 17.2

Re: How to send e-mail using NPrinting 17.1

joey_lutes — Tue, 25 Oct 2016 17:49:24 GMT

Hi Ingo:

Can you post your settings for this please? I'm getting a 5.5.1 error on my 17.2 installation - have tried multiple ports, TLS on and off, and enabled 'Less Secure Apps' to no avail.

Thank you

Re: How to send e-mail using NPrinting 17.1

Daniel_Jenkins — Tue, 25 Oct 2016 21:35:02 GMT

Hi Joey,

Works for me with:

Of course you need to enter your Gmail account username & password as well.

HTH - Daniel.

Re: How to send e-mail using NPrinting 17.1

joey_lutes — Thu, 27 Oct 2016 15:21:25 GMT

Thanks Daniel -

Unfortunately that doesn't work for me. Throws a 5.5.1 error. I'll keep trying.

Thanks again.

Re: How to send e-mail using NPrinting 17.1

woshua5550 — Thu, 17 Nov 2016 18:33:56 GMT

Hi , have you sloved this problem ?