topic NPRINTING Rabbit message broker in Qlik NPrinting

NPRINTING Rabbit message broker

Thu, 12 May 2016 12:42:51 GMT

hi experts...

I have installed qlikview NPRINTING 17 services and engine ..after that installation I made a engine connection for my service after few minutes latter the engine status shows online then I was started to create connection for my app so the connection status shows ok but the cache status shows generating.. but it were shows longtime so I just restart the engine and scheduler.. after that restarting engine status shows offline and the connection status shows like below

so I went to log file and it will shows error RabbitMQ message broker like below

How can I solve this issue .. any suggestion

Re: NPRINTING Rabbit message broker

Stephen_Jasionowski — Thu, 12 May 2016 14:03:31 GMT

See the Help Page, there is a section around troubleshooting RabbitMQ errors: Troubleshooting ‒ QlikView NPrinting

Re: NPRINTING Rabbit message broker

Frank_S — Thu, 12 May 2016 21:09:44 GMT

Couple of possible solutions (before taking the steps below, delete the failed connection, create a new app then create a new connection):

1. Do not use any credentials when creating the connection. The credentials are used only if you have a qvw containing section access. However, these section access fields are not working as designed so you must only use a QVW without section access at the moment. This section access issue will be resolved in NP 17 SR 1 due for release later this month.

2. Do not use 'server' in the connection. Use 'local' and use either a local or network path to the QVW as shown below:

\\myqvwserver\qvws\mytestqvw.qvw

c:\qvws\mytestqvw.qvw

This should resolved the error you are seeing. If it does not, please submit the issue directly to the Qlik Support desk for further investigation via the link directly below:

Qlik Support

Re: NPRINTING Rabbit message broker

Fri, 13 May 2016 09:33:21 GMT

thank you for your reply guys .. after some troubleshot I got a engine status online ..but now I had a cache issue like below

any suggestion for it.....

Re: NPRINTING Rabbit message broker

Stephen_Jasionowski — Fri, 13 May 2016 14:06:00 GMT

What is the path you are using for your connection? Typically this error occurs when there is an incorrect path.

Does the QVW have section access?

Re: NPRINTING Rabbit message broker

Wed, 18 May 2016 07:24:35 GMT

thanks for your replay Stephen Jasionowski

I already tried this link but I cnt solve this issue I can solve only engine offline issue even I never solved that engine offline issue completely if I restart the scheduler on services for solving connection cache issue then engine status gets offline completely ..so please suggesting me proper steps for solving this issue

Re: NPRINTING Rabbit message broker

Wed, 18 May 2016 10:17:29 GMT

thanks for your suggestion Frank Savino ..

I trying the suggestion which is given by you but it's not working .. and then I restart the scheduler and engine after that restarting my engine status issue accrued again ..it will gets offline

so I thought re-installing the Nprinting completely then I started to uninstall the Nprinting it will shows log file error like below

please give any suggestion by proper steps for solving this issue..

Re: NPRINTING Rabbit message broker

erjohnso — Sat, 21 May 2016 03:23:31 GMT

We had the same issue here... everything is running for NP17 SR1 except the scheduler service, which won;t run because the RabbitMQ service won't run.

However, we had installed rabbit server with an account that didn't have logon as service privileges. I switched accounts on the server and reinstalled and all services are running.