topic SMTP Setup for nPrinting v17 in Qlik NPrinting

SMTP Setup for nPrinting v17

rittermd — Tue, 24 May 2016 19:20:11 GMT

I tried to setup using smtp.office365.com and that would not send an email. So our IT did something and asked me to use the following:

healthprorehab-com02c.mail.protection.outlook.com as the SMTP server name.

I tried to change the settings to the above and when I try to update I get a message that an error occurred. It appears that nPrinting does not like the name for some reason. It will accept an IP and smtp.office365.com. But not the above.

I used an SMTP tester from my nPrinting server using the above name and it worked.

So 2 questions. Does anyone know why this server name will not be accepted? Does anyone know what needs to be done to make this work with office365?

Re: SMTP Setup for nPrinting v17

Gianluca_Perin — Fri, 27 May 2016 08:21:36 GMT

Hi Mark,

unfortunately NP17 doesn't allow smtp hosts longer than 40 characters. This is a known limitation and there is a documented workaround in SR1 version. Please take a look ad the attached SR1 release notes at the "Known limitation" section.

Re: SMTP Setup for nPrinting v17

syukyo_zhu — Fri, 27 May 2016 08:33:12 GMT

Hi,

why don't you create a smtp vitual server in your serve with IIS. Then you can use these parameters for your Nprinting

Hope helpful