topic Re: NPrinting 17 cache status error in Qlik NPrinting

NPrinting 17 Connection cache-Error Request has been purged due to connection errors

Thu, 26 May 2016 12:12:16 GMT

hi experts..

I installed Qlikview NPrinting 17 after that I add the engine for make a report the engine status shows online

And then I create the app and connection the conection status got ok but the cache status shows connection errors like below

so anyone suggesting me to solve this issue by proper steps..

oknotsen — Thu, 26 May 2016 12:25:26 GMT

Please stick to your own topic.

I rejected and deleted your same question in other topic.

Daniel_Jenkins — Fri, 27 May 2016 00:57:16 GMT

Hi Sankar,

You should get a clue in the log files. Location: %ProgramData%\NPrinting\Logs

If you find errors check this page for possible cause/resolution: Troubleshooting ‒ QlikView NPrinting

HTH - Daniel.

guruprem — Tue, 30 Aug 2016 11:06:43 GMT

Hi,

Today I have also faced the same issue. May I know how it was resolved at your place

Tue, 30 Aug 2016 11:46:41 GMT

In our place we are using CALs licenses for Qlikview so we have to lease the licenses to Qlikview server

after that restarting the NP engine cache was generated fine..

Check your Qlikview licenses First

Emmanuelle__Bustos — Wed, 28 Sep 2016 22:28:26 GMT

same issue somebody has fix this?

Fri, 30 Sep 2016 05:45:56 GMT

Check That app If it is using any Session access Cache error ll appears

Emmanuelle__Bustos — Fri, 30 Sep 2016 17:01:44 GMT

Hi Sankar,

We solve the issue by re-exporting Sense Server certificates and reimporting them on the NP Server then it works fine!