topic Re: NPrinting 17 Editing template on desktop in Qlik NPrinting

NPrinting 17 Editing template on desktop

Wed, 25 Sep 2019 18:40:54 GMT

I installed NPrinting 17 on a server and have been able to create a powerpoint report on the server. However I cannot edit the template when I login from my desktop. I click the edit template button and nothing happens. I tried with Excel and HTML, same thing no template can be edited.

Re: NPrinting 17 Editing template on desktop

Daniel_Jenkins — Thu, 26 May 2016 22:14:41 GMT

Hi Ashok,

Did you install NPrinting Designer on the client? Has the logged in user role got the privileges to view/create/edit reports?

HTH - Daniel.

Re: NPrinting 17 Editing template on desktop

Fri, 27 May 2016 13:49:55 GMT

No I did not install NPrinting designer v17 on the client. NPrinting designer v17 has only been installed on the Server. On the Server, the designer works fine. On the client desktop I can get to a report edit page, but cannot bring up any templates for editing. The client desktop user has NPrinting administrator rights. I have NPrinting designer v16 installed on the client desktop, is that a problem?

Re: NPrinting 17 Editing template on desktop

Stephen_Jasionowski — Fri, 27 May 2016 14:02:53 GMT

Ashok -

The client desktop has to be the same version as the server. You cannot run NP Designer 16 with NP Server 17. Try upgrading the desktop version and you should be fine.

Re: NPrinting 17 Editing template on desktop

Fri, 27 May 2016 14:15:29 GMT

Thank you Stephen for your kind help. I am not using the NP Designer 16 even though i have it installed on my desktop. I am using the url http://<NPServerName>:4993 to get to the NP 17 designer. The browser based NP 17 designer works fine until I try to edit a template. Should I remove my desktop version of NP 16 designer in order to get NP 17 designer to work right?

Re: NPrinting 17 Editing template on desktop

Stephen_Jasionowski — Fri, 27 May 2016 15:53:42 GMT

Ashok - clicking the create/edit template button from the browser will open the local NP Designer client installed on the desktop. Uninstall version 16, download and install on your desktop the same version of NP Designer that you have for the NP server and that should work.

Re: NPrinting 17 Editing template on desktop

Fri, 27 May 2016 16:01:34 GMT

Thanks Stephen, will give it a shot. Memorial weekend, so no people with admin rights around...will have to wait for Monday. If that works you will get the correct answer. Thanks anyway. Happy Memorial day!

Re: NPrinting 17 Editing template on desktop

Stephen_Jasionowski — Tue, 31 May 2016 18:52:11 GMT

Ashok - did the install of NP17 Designer resolve your issue?

Re: NPrinting 17 Editing template on desktop

Tue, 31 May 2016 21:05:19 GMT

Still waiting on admin rights to install. Will let you know. Thanks.

Re: NPrinting 17 Editing template on desktop

Thu, 02 Jun 2016 16:06:37 GMT

Finally got rights to uninstall NPrinting Designer 16 that was on my desktop. However I am still not able to edit a template.

Re: NPrinting 17 Editing template on desktop

Stephen_Jasionowski — Thu, 02 Jun 2016 16:19:03 GMT

Did you install NP Designer v17 on the desktop? If so, does your user profile have permissions to edit/create reports?

Re: NPrinting 17 Editing template on desktop

Thu, 02 Jun 2016 18:39:15 GMT

I did not install NP Designer 17 on my desktop. I did not realize there was a desktop version of NP Designer 17. My NP user account has been setup up with admin privileges.

Re: NPrinting 17 Editing template on desktop

Thu, 02 Jun 2016 19:01:09 GMT

I just installed NP Designer 17 on my desktop and now I can edit templates from my browser. Funny I read that there was no Desktop designer component and that lead me down the wrong path. Thank you Stephen Jasionowski!

The steps I needed to take were (in simplified terms are):

1. Install NPrinting Server, NPrinting Engine and NPrinting Designer on Server

2. Install NPrinting Designer on client

3. Access NPrinting Designer from client thru browser using Server url.

Re: NPrinting 17 Editing template on desktop

alan_richmond — Thu, 27 Apr 2017 02:05:18 GMT

I also have installed the client on my desktop and still cannot edit a template or invoke nprinting designer from a chrome browser