topic Re: NPrinting 17.2 and Sense 3.1 Connection error in Qlik NPrinting

NPrinting 17.2 and Sense 3.1 Connection error

Wed, 26 Oct 2016 10:06:23 GMT

Hello Qlik friends,

i installed Qlik NPrinting 17.2 on the server \\server004\

and

Qlik Sense 3.1 on the server \\server003\.

I would like to create a connection between Qlik Sense and Qlik NPrinting, but I get the error:

"Something went wrong with the current operation."

Every services is running, but I am not able to create a connection in Qlik NPrinting. Do you know a solution?

Thank you very much.

Re: NPrinting 17.2 and Sense 3.1 Connection error

Wed, 26 Oct 2016 20:04:27 GMT

Hi Ibrahim

You need to type the proxyserver address as https://...

Best Regards

/Mats

Re: NPrinting 17.2 and Sense 3.1 Connection error

Anonymous — Wed, 26 Oct 2016 20:14:45 GMT

At first glance your proxy address should be https://server003. You will also need to install the certificate from your sense server: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/Installing-sense-certificates.htm

Re: NPrinting 17.2 and Sense 3.1 Connection error

Wed, 02 Nov 2016 16:34:07 GMT

Hello Qlik friends,

i changed my installation. I installed Qlik Sense and Qlik NPrinting on the same machine \\server003\.

Now, it works.

1. I installed Qlik NPrinting on the same machine with Qlik Sense

2. I exported the certificate of Qlik Sense QMC without Password

https://localhost/qmc/certificates/
Add machine name "Server_name/Domain" or "Server_name"
Don't type Password
Select "Include secret key"
Export file format for certificates: Windows format

INFO: Certificates will be exported to this disk location on the server: C:\ProgramData\Qlik\Sense\Repository\Exported Certificates

3. I started QMCCertificatesInstaller, which is in the folder C:\Program Files\NPrintingServer\Tools\

and followed the screen.
and selected the exported certificate file, which is in the mentioned folder.

4. I typed in Internet Options, which is in Control Panel\Network and Internet the following information

Security>Local Internet>Sites>Advanced>
"Server_name/Domain" and "Server_name"
Don't Selected "Require server verification (https:) for all sites in the zone

See link: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/Installing-sense-certificates.htm

After then

I went to https://localhost:4993/#/connections
and updated the connection status of my application press "reload metadata"

Now, it works. But I still have certificate problem in Qlik NPrinting (see attached file)

Maybe, you know the problem with the certificate.

Best regards

Re: NPrinting 17.2 and Sense 3.1 Connection error

Anonymous — Wed, 02 Nov 2016 17:16:35 GMT

Hey Ibrahim,

This setup is sufficient in a test environment, but I would not recommend this in a production environment. NPrinting can and will use all of the server's resources which can cause Qlik Sense to crash. Please read the unsupported configurations section on the help page: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/System-requirements.htm

Thanks,

James

Re: NPrinting 17.2 and Sense 3.1 Connection error

NZFei — Thu, 03 Nov 2016 01:19:56 GMT

Agree with James.

The certificate issue when you log onto NPrinting setting page is not a problem.

The real problem is that you will have strange things happen if you set up NP and Sense in the same server. And Qlik support will not provide any help because it has been clearly explained in the system requirement in the link that James has provided above.

Re: NPrinting 17.2 and Sense 3.1 Connection error

Thu, 03 Nov 2016 16:53:20 GMT

Hello xufei123‌ and jamesparham‌,

I uninstalled NPrinting on the \\server003\.

As mentioned, I installed Qlik NPrinting Server 17.2.0 on \\server004\.

The services

QlikNPrinting RepoService is running,
QlikNPrinting WebEngine is running,
QlikNPrinting Scheduler is stopped!

Do you know why the scheduler stops always?

Best regards,

Ibrahim

Re: NPrinting 17.2 and Sense 3.1 Connection error

NZFei — Thu, 03 Nov 2016 19:20:32 GMT

What does the log file says?

Re: NPrinting 17.2 and Sense 3.1 Connection error

Fri, 04 Nov 2016 13:55:05 GMT

Hello xufei123‌,

where can I find the log files for NPrinting?

Thank you for your help.

Best regards,

Ibrahim

Re: NPrinting 17.2 and Sense 3.1 Connection error

Stephen_Jasionowski — Fri, 04 Nov 2016 16:51:44 GMT

Logging ‒ Qlik NPrinting

Re: NPrinting 17.2 and Sense 3.1 Connection error

Mon, 07 Nov 2016 09:41:28 GMT

Hello sjw‌,

i read the Logging ‒ Qlik NPrinting. I couldn't find my trouble. I have 5 log files, all of them are 10 MB.

The nprinting_scheduler.log files have all the same information.

Product Assembly Name	Product Version	Class Name	Timestamp	Severity	Hostname	Message
Qlik.NPrinting.Scheduler	17.2.0.0	Qlik.NPrinting.Scheduler.SchedulerCore	20161014T080155.166-07:00	WARN	GVSVC004	There are no engines online.
Qlik.NPrinting.Scheduler	17.2.0.0	Qlik.NPrinting.Scheduler.SchedulerCore	20161014T080200.348-07:00	WARN	GVSVC004	There are no enginesonline.

Hopefully, I send you the right information. The Severity is WARN and Message is "There are no engines online.".

I only use Qlik Sense and Qlik NPrinting. Qlik Sense is on a other server and Qlik NPrinting is on a other server installed.

For you help, thank you very much.

Best regards,

Re: NPrinting 17.2 and Sense 3.1 Connection error

NZFei — Mon, 07 Nov 2016 19:33:06 GMT

Did you just install the NPrintingServer, not NPrinting Engine when you "installed Qlik NPrinting Server 17.2.0 on \\server004\."???

You need to install QlikNPrintingEngine_x64.exe. After that you will see a Qlik NPrinting Engine service.

And you need to set up the engine and make sure it is online first before you do other settings in NPrinting.

Hope this can solve your problem.

Cheers

Fei

Re: NPrinting 17.2 and Sense 3.1 Connection error

Wed, 26 Apr 2017 06:15:02 GMT

Hi sjw,

What are the Ports should open For create NPrinting connection to qliksense app on different machine on same domain