topic NPritning 17.2.1 - Connection error in Qlik NPrinting

NPritning 17.2.1 - Connection error

sfloberg — Thu, 15 Dec 2016 13:39:33 GMT

When I tried to make a connection to the Qlik Sense app I was getting the error message: "Error Request has been purged due to connection errors". If I turned off the Fire Wall I still get an error message. But this time: "Error Object reference not set to an instance of an object".

Proxy address: https://server.domain.local

Sense app ID: The id of the published app

Identity: The user that is the owner of the app.

Any ideas?

Re: NPritning 17.2.1 - Connection error

sfloberg — Thu, 15 Dec 2016 15:08:39 GMT

I keep getting that the connection "has reached ERROR status" in the nprinting_scheduler.log.

Re: NPritning 17.2.1 - Connection error

lironbaram — Thu, 15 Dec 2016 15:13:25 GMT

hi can you attach your logs ?

did you installed the certificates from the qlik sense server with the user thtat runs nprinting services ?

Re: NPritning 17.2.1 - Connection error

sfloberg — Thu, 15 Dec 2016 15:18:15 GMT

I attached the error message from the nprintingschedler.log.

Which user should I use? The Qlik Sense Administrator or the NPrinting user? I tried both but get the same error message,

Re: NPritning 17.2.1 - Connection error

Lech_Miszkiewicz — Fri, 16 Dec 2016 00:42:07 GMT

It might be obvious but - did you allocate token in QlikSense for user who is running QlikSense service?