topic Re: On-demand Nprinting Error in Qlik NPrinting

On-demand Nprinting Error

ashish_2511 — Fri, 21 Apr 2017 07:16:55 GMT

Dear Community

I have developed a dashboard with on-demand reporting.

Strangely it works for all users but one.

I checked with the user and found, it's working for him in Mozilla but not in IE. When running in IE following is the error message that I got -

any help would be appreciated.

Thanks in advance

-Sneh

Re: On-demand Nprinting Error

Anonymous — Fri, 21 Apr 2017 08:28:03 GMT

Did you try to open the report with IE AJAX not Plugin? because i don't think that NPrinting extension works with IE plugin.

Re: On-demand Nprinting Error

ashish_2511 — Fri, 21 Apr 2017 09:06:59 GMT

I did with IE AJAX only coz I'm already aware it won't work with IE plugin. is there any specific IE setting that I should be aware of?

Re: On-demand Nprinting Error

Anonymous — Fri, 21 Apr 2017 09:16:22 GMT

What is the version of your IE? Because you must have minimum IE9 to run on demand extension.

Re: On-demand Nprinting Error

ashish_2511 — Fri, 21 Apr 2017 10:26:13 GMT

I have IE9.

Re: On-demand Nprinting Error

Anonymous — Fri, 21 Apr 2017 11:24:35 GMT

Okay. i have done some research and i have found this post :javascript - Angularjs [$rootScope:inprog] inprogress error - Stack Overflow

Apparently it is linked to your java so may be checked the java version too. Maybe firstly be sure that this user has the same version of IE and jvm as you.

Re: On-demand Nprinting Error

ashish_2511 — Wed, 10 May 2017 05:24:57 GMT

Java and IE version was exactly the issue. we upgraded the Java and IE version of the user. Thanks for the help