topic NPrinting Error Method &quot;GetLayout&quot; timed out when reloading Metadata in Qlik NPrinting https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296866#M15490 <HTML><HEAD></HEAD><BODY><P>Hello everyone,</P><P></P><P>we are working with Nprinting since April with <SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;">17.3.0.0 version. Today we have reload metadata and the process ends with error "<SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 14px;">Method "GetLayout" timed out"</SPAN></SPAN></P><P><SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;"><BR /></SPAN></P><P><SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;">any ideas?</SPAN></P><P></P><P>Thank you very much in advance<SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;"><IMG alt="2017-06-15_13-27-53.png" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/166987_2017-06-15_13-27-53.png" style="height: 76px; width: 620px;" /></SPAN></P><P><SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;"><BR /></SPAN></P><P></P><P><SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;"><BR /></SPAN></P><P></P></BODY></HTML> Thu, 15 Jun 2017 11:32:22 GMT jesus_gomez 2017-06-15T11:32:22Z NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296866#M15490 <HTML><HEAD></HEAD><BODY><P>Hello everyone,</P><P></P><P>we are working with Nprinting since April with <SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;">17.3.0.0 version. Today we have reload metadata and the process ends with error "<SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 14px;">Method "GetLayout" timed out"</SPAN></SPAN></P><P><SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;"><BR /></SPAN></P><P><SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;">any ideas?</SPAN></P><P></P><P>Thank you very much in advance<SPAN style="color: #595959; font-size: 14px; font-family: 'QlikView Sans', sans-serif;"><IMG alt="2017-06-15_13-27-53.png" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/166987_2017-06-15_13-27-53.png" style="height: 76px; width: 620px;" /></SPAN></P><P><SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;"><BR /></SPAN></P><P></P><P><SPAN style="color: #595959; font-family: 'QlikView Sans', sans-serif; font-size: 13px;"><BR /></SPAN></P><P></P></BODY></HTML> Thu, 15 Jun 2017 11:32:22 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296866#M15490 jesus_gomez 2017-06-15T11:32:22Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296867#M15491 <HTML><HEAD></HEAD><BODY><P><EM>What s the size of your app ? </EM></P></BODY></HTML> Thu, 15 Jun 2017 11:49:54 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296867#M15491 avinashelite 2017-06-15T11:49:54Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296868#M15492 <HTML><HEAD></HEAD><BODY><P>244.58 MB</P></BODY></HTML> Thu, 15 Jun 2017 11:56:45 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296868#M15492 jesus_gomez 2017-06-15T11:56:45Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296869#M15493 <HTML><HEAD></HEAD><BODY><P>I believe you have successfuly reloaded metadata for this qvw in the past?</P><P></P><P>try rebooting nprinting box</P></BODY></HTML> Thu, 15 Jun 2017 21:46:42 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296869#M15493 Lech_Miszkiewicz 2017-06-15T21:46:42Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296870#M15494 <HTML><HEAD></HEAD><BODY><P>Hi Lech,</P><P></P><P>yes , two days ago we did the last reloading.</P><P></P><P>We have rebooted Nprinting several times with no good results</P></BODY></HTML> Fri, 16 Jun 2017 10:11:24 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296870#M15494 jesus_gomez 2017-06-16T10:11:24Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296871#M15495 <HTML><HEAD></HEAD><BODY><P>There have been some performance issues resolved in the metadata reload step since 17.3.0. You might want to try with a later release.</P></BODY></HTML> Thu, 22 Jun 2017 11:17:13 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296871#M15495 Øystein_Kolsrud 2017-06-22T11:17:13Z Re: NPrinting Error Method "GetLayout" timed out when reloading Metadata https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296872#M15496 <HTML><HEAD></HEAD><BODY><P>After contacting with support, they suggested to upgrade to 17.3.1.</P><P></P><P>We have made it right now and the problem has disappeared, it seems everything is working fine.</P><P></P><P>Thank you very much</P></BODY></HTML> Thu, 22 Jun 2017 12:30:35 GMT https://community.qlik.com/t5/Qlik-NPrinting/NPrinting-Error-Method-quot-GetLayout-quot-timed-out-when/m-p/1296872#M15496 jesus_gomez 2017-06-22T12:30:35Z