topic Re: NPrinting editing template doesn't work (npp. file) in Qlik NPrinting

NPrinting editing template doesn't work (npp. file)

Mon, 08 May 2017 14:57:52 GMT

Hello community,

actual situation:

Qlik NPrinting version 17.3.1.0

Qlik Engine version 17.3.1.0

Connection to app: connedted

Engine: connected

Report: activated

If i want to edit the report (edit template) on server/client, the system always want to choose an app for opening files (npp) without any results.

Can someone help?

Thanks in advance!

Re: NPrinting editing template doesn't work (npp. file)

Lech_Miszkiewicz — Tue, 09 May 2017 02:22:55 GMT

You need to install NPrinting Designer on the box where you want to edit template as well as Microsoft Office !!!

I believe you are having Scheduler and Engine installed only - aren't you?

btw. NPrinting 17 is recomended to have NPrinting Designer opened from user laptops and this also require each user to have NPrinting Designer localy installed.

cheers Lech

Re: NPrinting editing template doesn't work (npp. file)

Tue, 09 May 2017 08:43:02 GMT

Hi lech_miszkiewicz‌,

unfortunately i've installed NPrinting Designer as well as MS Office both on Server and Client and it doesn't work.

Any other guesses?

Re: NPrinting editing template doesn't work (npp. file)

ashwanin — Tue, 09 May 2017 09:10:42 GMT

Seems problem in template file,Check if this problem occur with another templates?

If you have same problem with other templates then try to reinstall the msoffice.

Re: NPrinting editing template doesn't work (npp. file)

Tue, 09 May 2017 09:12:40 GMT

The problem also occurs if I create an empty file and try to open (edit) it.

Re: NPrinting editing template doesn't work (npp. file)

ashwanin — Tue, 09 May 2017 13:47:47 GMT

Check format of template and ms-office version installed on your system.

Re: NPrinting editing template doesn't work (npp. file)

Lech_Miszkiewicz — Wed, 10 May 2017 01:18:49 GMT

The pop-up window usually is coming up when system does not know what is the default program to open file.

I am thinking - maybe we could help your system to allocate right program to open nprinting template - so try do following thing:

when seeing a pop-up - uncheck 'Immer diese App verwenden" - go to "More Apps" link on this window, scroll downlo until you see option "choose program from this computer" and then browse to: C:\Program Files (x86)\NPrinting\Designer and choose "NPrintingDesigner.exe"

I am not sure whether this will work for you - but it is worth trying.

regards

Lech

Re: NPrinting editing template doesn't work (npp. file)

Wed, 10 May 2017 08:26:23 GMT

Lech Miszkiewicz <span class="icon-status-icon icon-partner" title="Partner"></span> schrieb:

The pop-up window usually is coming up when system does not know what is the default program to open file.

I am thinking - maybe we could help your system to allocate right program to open nprinting template - so try do following thing:

when seeing a pop-up - uncheck 'Immer diese App verwenden" - go to "More Apps" link on this window, scroll downlo until you see option "choose program from this computer" and then browse to: C:\Program Files (x86)\NPrinting\Designer and choose "NPrintingDesigner.exe"

I am not sure whether this will work for you - but it is worth trying.

regards

Lech

That's unfurtunately what I've already tried. If i uncheck the only option is still to choose an app out of the window store.

Is this edit template the only possibility to develop a new report?

Re: NPrinting editing template doesn't work (npp. file)

mkelemen — Wed, 10 May 2017 09:54:39 GMT

Hi Christian,

this seems like the Designer was not installed correctly - did not create the default program association.
Try reinstalling it and make sure you have full admin rights.
BR,

Matus

Re: NPrinting editing template doesn't work (npp. file)

Wed, 10 May 2017 10:01:25 GMT

Matus Kelemen schrieb:

Hi Christian,

this seems like the Designer was not installed correctly - did not create the default program association.
Try reinstalling it and make sure you have full admin rights.
BR,

Matus

That's it. Problem solved!

Thank you very much!